Jonnell Rojas
Phoenix
Summary
Professional and results-driven account management expert, known for driving sales growth and fostering strong client relationships. Skilled in strategic planning, negotiation, and market analysis, with keen focus on team collaboration and adaptability. Proven track record in delivering consistent outcomes and exceeding client expectations in dynamic environments.
Overview
11
11
years of professional experience
Work History
National Account Manager
CrossCountry Freight Solutions
03.2024 - Current
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Expanded national account portfolio through strategic prospecting and effective sales presentations.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Developed customized proposals that demonstrated a deep understanding of each client''s unique needs and goals.
- Increased market penetration by growing brand awareness.
Business Development Executive
CrossCountry Freight Solutions
03.2023 - 03.2024
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
Inside Sales Representative
CrossCountry Freight Solutions
02.2023 - 03.2023
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Channel Manager
MyCarrier TMS
04.2021 - 02.2023
- Facilitated channel engagement to support territory sales goals.
- Articulated value proposition to assigned territory partners to maintain and increase share of partner business.
- Cultivated and developed strategic partnerships to build assigned territory.
- Developed solid working knowledge of products to understand benefits to potential customers.
Warehouse Manager /Head of Logistics
Bravo Electro
06.2014 - 04.2021
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Education
Associate of Arts - Criminal Justice
West Valley College
Saratoga, CA02-2014
Skills
- Goal oriented
- Client relationship building
- Sales presentations
- Cold calling expertise
- Strategic planning
- Solution selling
- Territory management
- Business growth and retention
2023 Sales MVP
Awarded the title of Most Valuable Player due to grit, dedication, and overall responsibility for company growth. Recognized by leadership and peers for overall contributions to the sales and operations departments, as well as an eagerness for professional and personal growth. Lastly, a relentless passion to help others and opportune markets through voluntary travel and one on one meetings to offer guidance and answer questions.
Timeline
National Account Manager
CrossCountry Freight Solutions
03.2024 - Current
Business Development Executive
CrossCountry Freight Solutions
03.2023 - 03.2024
Inside Sales Representative
CrossCountry Freight Solutions
02.2023 - 03.2023
Channel Manager
MyCarrier TMS
04.2021 - 02.2023
Warehouse Manager /Head of Logistics
Bravo Electro
06.2014 - 04.2021
Associate of Arts - Criminal Justice
West Valley College
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