Jordan Adams
Gilbert
Summary
Motivated and detail-oriented professional with experience in customer service and customer relationship management. Friendly and respectful with a positive attitude that creates an inviting work atmosphere. Successful in working in a team-like work environment. Always ready to tackle new tasks thrown my way.
Overview
7
7
years of professional experience
Work History
Office Administrator
MCI Elevator & Lifts
Fife
09.2021 - 06.2025
- Answered incoming calls and assisted customers with friendly service.
- Identified customer needs and directed them to the appropriate department.
- Created work orders and assigned a technician to complete the work in a timely manner.
- Maintain records of completed work orders.
- Managed social media account by posting relevant content regularly.
- Maintained records of all documents related to projects including cost estimates, work orders.
- Welcomed walk-in customers with friendly service to create a positive first impression.
- Maintained cleanliness of office environment to promote a professional atmosphere.
- Completed day-to-day duties efficiently.
Receptionist
Desert Sun Tanning Salons
Gig Harbor
05.2018 - 09.2018
- Greeted clients upon arrival, creating a welcoming atmosphere.
- Answered phone calls, addressing inquiries and providing information about services.
- Maintained cleanliness of the reception area and salon facility.
- Promoted tanning membership, tanning deals, and tanning products to customers.
- Updated and recorded customer information to maintain accuracy.
Education
Bachelor of Arts -
Utah Valley University
Orem, UT05-2021
Skills
- Customer service
- Attention to detail
- Time management
- Team collaboration
- Conflict resolution
- Friendly, positive attitude
- Customer relationship management
- Efficient organization
Timeline
Office Administrator
MCI Elevator & Lifts
09.2021 - 06.2025
Receptionist
Desert Sun Tanning Salons
05.2018 - 09.2018
Bachelor of Arts -
Utah Valley University