Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Ford

Coolidge

Summary

Responsible and versatile professional with several years of experience delivering specialized education. Recognized for attentiveness to the physical, emotional, intellectual, and social needs of each person. A compassionate and results-driven professional with a strong background in education, customer service, and data tracking. Skilled in fostering supportive learning environments, building positive relationships, and using data to drive decision-making, and improve outcomes. Recognized for exceptional communication, organizational skills, and a genuine passion for helping others—whether guiding students, supporting teams, or assisting customers. Eager to bring a blend of hospitality, empathy, and analytical insight to a dynamic, service-focused role.

Overview

5
5
years of professional experience

Work History

ESS Paraprofessional

Casa Grande Union High School
11.2023 - Current
  • Supported student learning by providing individualized guidance in both one-on-one and classroom settings, contributing to improved academic performance and engagement.
  • Facilitated effective communication between teachers, administrators, and parents to ensure alignment of student needs, progress, and behavioral or academic concerns.
  • Provided technical support to educators by troubleshooting and assisting with new educational software, increasing efficiency and confidence in technology integration.
  • Led small group instruction during classroom activities to reinforce key concepts, foster peer collaboration, and support differentiated learning.
  • Delivered personalized tutoring sessions to students requiring additional academic support, helping bridge learning gaps and build student confidence.
  • Maintained organized and up-to-date records of student attendance, academic performance, and progress reports in compliance with school policies.
  • Promoted a safe and structured classroom environment by consistently enforcing safety protocols and behavioral expectations.

Shift Leader

McDonald's
12.2021 - 10.2023
  • Resolved customer complaints promptly and professionally.
  • Monitored inventory levels and ordered supplies as needed.
  • Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
  • Assisted in training new employees on shift operations.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.

Assistant Manager

Party City
01.2020 - 05.2022
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Established processes for monitoring customer satisfaction levels.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Created reports on sales trends, inventory levels, and financial data.
  • Managed customer service inquiries and complaints in a timely manner.

Caregiver

Journey Village
06.2020 - 09.2020
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Education

High School Diploma -

Coolidge High School
Coolidge, AZ
05.2023

Skills

  • Team collaboration
  • Conflict resolution
  • Record keeping
  • Customer service
  • Behavioral support
  • Adaptability
  • Tech Savviness
  • Time Management
  • Assessment administration
  • Technology-based strategies
  • CPR and first aid
  • Social skills training
  • Data collection
  • Verbal and written communication
  • Disability awareness
  • Note-taking assistance
  • Effective communication
  • Behavior management
  • Helping students with special needs
  • Small group and individual assistance
  • Calm and patient demeanor

Timeline

ESS Paraprofessional

Casa Grande Union High School
11.2023 - Current

Shift Leader

McDonald's
12.2021 - 10.2023

Caregiver

Journey Village
06.2020 - 09.2020

Assistant Manager

Party City
01.2020 - 05.2022

High School Diploma -

Coolidge High School

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Jordan Ford