Jordan Lux
Tempe
Summary
Dynamic and adaptable professional with a strong background in customer service. Proven ability to enhance product visibility and streamline operations while training team members. Skilled in effective communication and problem-solving, consistently delivering high-quality service and maintaining operational efficiency in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Liquor Store Clerk
Tops Liquors
02.2022 - Current
- Assisted customers with product inquiries and selections.
- Managed cash register operations, ensuring accurate transactions.
- Stocked shelves and organized displays to enhance product visibility.
- Maintained cleanliness and organization of store environment.
- Adapted quickly to new products and promotional changes within store offerings.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Maintained up-to-date knowledge on products and promotions, effectively answering questions from customers and colleagues alike.
Pastry Chef
Cornish Pasty
09.2018 - 06.2021
- Supervised kitchen staff, ensuring adherence to food safety and hygiene standards.
- Streamlined production processes, improving efficiency in pastry preparation and presentation.
- Trained junior pastry chefs on advanced techniques and creative plating methods.
- Implemented quality control measures, ensuring consistent taste and texture across all products.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
Donation Attendant
Goodwill
01.2017 - 08.2018
- Assisted in organizing and sorting incoming donations for efficient processing.
- Maintained cleanliness and safety of donation areas to uphold operational standards.
- Coordinated with team members to optimize donation collection and distribution workflows.
- Trained new staff on donation handling procedures and safety protocols.
- Evaluated operational processes regularly, recommending enhancements for efficiency and effectiveness.
- Sorted and performed quality control measures of donated items.
- Assisted in loading and unloading of transport trucks.
- Prepared shipments of items for transport to alternate locations.
Bagger
Schnucks Markets
05.2015 - 10.2016
- Operated bagging equipment efficiently to ensure timely packaging of products.
- Collaborated with team members to streamline bagging processes and improve workflow.
- Assisted in training new employees on bagging techniques and safety protocols.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Retrieved grocery carts and baskets from lot and various site locations.
- Maintained customer satisfaction by assisting with carrying out goods.
Education
Rantoul Township High School
Rantoul, ILSkills
- Customer service
- Multitasking
- Effective communication
- Listening and comprehension
- Adaptability and resilience
- Teamwork and collaboration
- Friendly and helpful
- Problem-solving abilities
Timeline
Liquor Store Clerk
Tops Liquors
02.2022 - Current
Pastry Chef
Cornish Pasty
09.2018 - 06.2021
Donation Attendant
Goodwill
01.2017 - 08.2018
Bagger
Schnucks Markets
05.2015 - 10.2016
Rantoul Township High School