Jordyn Dorris
Fountain Hills,AZ
Summary
Highly skilled and results-driven professional with over 10 years of experience in administration, operations, and management. Strong communication, organizational, and problem-solving skills with a proven track record of enhancing customer satisfaction. My approach combines leadership with a friendly, positive attitude, achieving significant improvements in client management and team collaboration.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Newton Group Transfers
08.2020 - Current
- Manage 100+ client files from initiation to completion, overseeing successful exits from property ownership.
- Resolve customer complaints or concerns promptly, ensuring high levels of customer service at all times.
- Collaborate closely with attorneys to review and implement effective exit strategies.
- Assist in management of daily operations, ensuring smooth and efficient workflow.
Office Manager
Work Trucks Az
06.2018 - 08.2020
- Successfully sold a wide range of pre-owned vehicles.
- Maintained and updated inventory databases with newly acquired stock.
- Advertised new and existing inventory across various sales platforms.
- Handled customer inquiries and negotiations.
- Processed and managed customer title transactions through Arizona Motor Vehicle Department.
Front Desk Coordinator
The Barking Dog, Ltd
03.2017 - 06.2018
- Managed front desk operations, including greeting visitors, answering phone calls, and directing inquiries to appropriate staff members.
- Maintained a professional and welcoming reception area, ensuring a positive first impression for all guests.
- Trained new front desk staff members on company policies, procedures, and customer service standards.
- Resolved customer complaints or issues in a timely manner to ensure high levels of satisfaction.
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ03-2025
Skills
- Leadership
- Customer service and relations
- Critical Thinking
- Problem-solving
- Time management
- Quick learner
- Friendly, positive attitude
Timeline
Assistant Manager
Newton Group Transfers
08.2020 - Current
Office Manager
Work Trucks Az
06.2018 - 08.2020
Front Desk Coordinator
The Barking Dog, Ltd
03.2017 - 06.2018
Bachelor of Science - Business Management
Grand Canyon University
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