Jordyne Neminske
Tempe
Summary
Detail-oriented professional with a strong background in credentialing and human resources. Skilled in training teams, improving processes, and fostering collaboration to achieve organizational goals. Committed to driving efficiency and enhancing communication across departments.
Overview
6
6
years of professional experience
Work History
Credentialing Manager
Covelo Group, Inc.
Scottsdale, AZ
02.2025 - Current
- Implemented a digital tracking system for monitoring application statuses and improving communication.
- Provided training and support to staff on credentialing policies and procedures, fostering knowledge retention.
- Led team meetings to discuss progress toward goals, troubleshoot issues, and share best practices among colleagues.
- Facilitated smooth communication between departments, fostering collaboration in support of credential management objectives.
HR Coordinator
Covelo Group, Inc.
Scottsdale, AZ
04.2021 - 02.2025
- Managed employee onboarding, ensuring compliance with company policies and procedures.
- Maintained HRIS database accuracy, improving data retrieval for reporting purposes.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
Central Reporting Unit Representative
Repwest Insurance
Phoenix, AZ
02.2020 - 03.2021
- Answered incoming phone calls in a high-volume call center environment.
- De-escalated tense conversations by being patient and understanding of the caller's situation.
- Trained new hires in proper procedures, protocols, and best practices to facilitate smooth onboarding processes.
- Assisted in maintaining accurate claim files, ensuring timely access to critical information.
Education
Master of Arts - Human Resources And Employment Law
Arizona State University
Phoenix, AZ05-2023
Bachelor of Arts - Communication
Arizona State University
Tempe, AZ07-2020
Skills
- Documentation review
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Team leadership
Timeline
Credentialing Manager
Covelo Group, Inc.
02.2025 - Current
HR Coordinator
Covelo Group, Inc.
04.2021 - 02.2025
Central Reporting Unit Representative
Repwest Insurance
02.2020 - 03.2021
Master of Arts - Human Resources And Employment Law
Arizona State University
Bachelor of Arts - Communication
Arizona State University