JORDYN PAIGE PETERSON
Queen Creek
Summary
Dedicated Patient Order Service Center Representative skilled in patient communication, technical troubleshooting, and complaint handling. Committed to delivering exceptional support and ensuring accurate order processing.
Overview
7
7
years of professional experience
Work History
Patient Order Service Center Representative
Banner Health
Mesa
06.2023 - Current
- Provided empathetic responses to patient inquiries, facilitating clearer understanding during phone interactions.
- Assisted patients in selecting appropriate meals based on dietary restrictions, promoting healthier choices.
- Addressed floor stock issues related to tube feedings and allergies, ensuring patients received timely and safe supply access.
Grocery Team Member
Frys Food Stores
Mesa
05.2019 - 05.2023
- Operated cash register efficiently and accurately during checkout process.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Supported bakery manager by coordinating daily operations
Education
High School Diploma -
Mountain View High School
Mesa, AZ05-2022
Skills
- Order processing
- Patient service experience
- Customer support
- Technical troubleshooting
- Data entry accuracy
- Problem solving
- Team collaboration
- Time management
- Effective listening
- Patient communication
Timeline
Patient Order Service Center Representative
Banner Health
06.2023 - Current
Grocery Team Member
Frys Food Stores
05.2019 - 05.2023
High School Diploma -
Mountain View High School