Jorge Ballesteros
Phoenix
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Facility Manager
Fairfield
10.2022 - Current
- Managed daily operations of a large facility, ensuring compliance with safety regulations and customer service standards
- Monitored facility for cleanliness and made recommendations to improve facility aesthetics
- Coordinated with vendors to purchase supplies, equipment and services needed for the facility
- Identified areas where cost savings could be achieved without compromising quality of service provided
- Conducted regular inspections of buildings to identify potential hazards and ensure adherence to building codes
- Hired, trained and motivated facility personnel to maintain positive staff relations
- Responded quickly to emergencies such as fires or floods in order to minimize damages incurred by the facility
- Supervised staff of 180 employees, providing training, coaching and performance evaluations
- Developed strategies for improving customer satisfaction ratings through improved communication channels between customers and staff members
- Ensured accuracy in billing processes by verifying invoices from suppliers against purchase orders
- Implemented policies and procedures to comply with OSHA laws
- Leveraged programs to maintain preventative maintenance schedules and procedures
- Designed space utilization plans that optimized efficiency while meeting customer requirements
- Managed all aspects of building maintenance, including repairs, renovations, and upgrades
- Ensured compliance with local health and safety regulations in the workplace environment
- Monitored facility to ensure that it remained safe, secure and well-maintained
- Conducted classes to teach procedures to staff
- Developed plans for emergency preparedness training sessions for staff members regarding fire safety protocols in accordance with OSHA guidelines
- Disposed of or oversaw disposal of, surplus or unclaimed property.
Maintenance Supervisor
Pegasus
10.2019 - 10.2022
- Monitored inventory and ordered new supplies to meet demand for repairs
- Scheduled and supervised the work of maintenance personnel
- Communicated with management to improve building needs and upkeep with equipment upgrades and performance
- Diagnosed mechanical problems and determined most cost-effective solutions for repair or replacement of parts
- Ensured that all repairs were completed in a timely manner while adhering to budget constraints
- Oversaw the maintenance of mechanical, electrical, plumbing and other systems
- Maintained accurate records of all maintenance activities performed
- Ordered necessary materials, supplies and tools needed for completion of assigned tasks
- Provided technical guidance to maintenance staff members on the proper use of tools and equipment
- Identified equipment failure root causes and initiated corrective actions
- Managed a team of maintenance personnel to coordinate the daily operation of building maintenance services
- Established preventive maintenance schedules for facility equipment and machinery
- Coordinated with contractors regarding installation and repair projects within the facility
- Inspected building structures to identify any potential safety issues or hazards requiring attention
- Prepared estimates of work hours, materials, and resources required for maintenance projects
- Trained staff members on proper operation, care and maintenance of various types of machinery
- Developed and implemented safety procedures to ensure compliance with OSHA regulations
- Performed skilled repair and maintenance operations, used equipment such as hand and power tools, hydraulic presses, and shears and welding equipment.
Machine Operator
Downlite
09.2017 - 10.2019
- Operated production machinery in a safe and efficient manner, while adhering to all safety protocols
- Followed detailed instructions from work orders to complete assigned tasks correctly
- Cleaned equipment and work area before, during, and after shift to promote sanitation
- Kept workspace clean and organized at all times according to company policies
- Communicated effectively with supervisors regarding daily operations and job progress
- Adjusted settings on machines as needed for different materials being processed
- Trained new staff on machine operation and safety procedures
- Demonstrated strong problem-solving skills when dealing with unexpected machine issues
- Adjusted machining operations using hand tools or numerical controls
- Detected and solved problems related to product quality and aesthetics
- Notified shift leader of mechanical, electrical, or material issues, minimizing downtime
- Trained new employees in the proper use and maintenance of machinery
- Performed regular maintenance on machines to ensure optimal performance
- Inspected products at various checkpoints, driving quality
- Maintained equipment in operating condition by performing preventive maintenance and repair.
Project Manager, PMO
Sigob S.A de C.V.
02.2015 - 02.2017
- Facilitated workshops to define business needs and translate them into technical solutions
- Identified potential risks associated with projects and developed mitigation strategies accordingly
- Developed detailed work breakdown structures using MS Project or similar software
- Created comprehensive project documentation including charters, scope statements and requirements documents
- Provided coaching and mentoring support to junior team members throughout the duration of projects
- Provided leadership in the development of project plans, monitoring progress against plan and providing status reports to stakeholders
- Managed and coordinated multiple projects simultaneously, ensuring they were delivered on time and within budget
- Collaborated closely with cross-functional teams to ensure successful implementation of initiatives
- Traveled to customer sites to keep projects on schedule while maintaining high quality
- Provided clear direction to internal teams, setting expectations and due dates for deliverables
- Resolved conflicts and negotiated successful solutions with internal and external stakeholders.
Project Coordinator
Sigob S.A. de C.V
11.2013 - 02.2015
- Maintained an organized system of records including documents such as contracts, invoices, change orders
- Provided administrative support and workplace training to team members
- Engaged with vendors and suppliers to obtain quotes for materials needed for projects
- Communicated with clients to discuss project objectives and requirements
- Recruited and hired project personnel
- Created project status presentations for delivery to customers and project personnel
- Identified project needs such as resources, staff and finances by reviewing project objectives and schedules
- Scheduled and facilitated project meetings
- Produced and distributed project documents
- Assigned duties and responsibilities to project personnel
- Communicated with key stakeholders to determine project requirements and objectives
- Monitored project milestones and deliverables
- Collaborated with cross-functional teams to define requirements for new initiatives.
Education
Bachelor on Information Technology -
UES
San Luis Rio Colorado, Mexico08.2011
Skills
- Leadership and supervision
- Service contracts management
- Operations Oversight
- Technical knowledge
- Team building
- Delegation skills
- Problem-solving abilities
- Active Listening
- Self Motivation
- Disaster preparedness
- Decision-Making
- Reliability
- Excellent Communication
- Teamwork and Collaboration
- Equipment Operation
- Relationship Building
- Adaptability and Flexibility
- Continuous Improvement
- Analytical Skills
- Written Communication
- Professionalism
- Multitasking Abilities
- Project Management
- Interpersonal Communication
- Attention to Detail
- Quality Assurance
- Multitasking
- Staff Training
- Safety Compliance
- Customer Service
Certification
- MoProSoft Certification 1, 2 & 3
- IT Technician
Languages
Spanish
Bilingual
Personal Information
Title: Facility Manager
Timeline
Facility Manager
Fairfield
10.2022 - Current
Maintenance Supervisor
Pegasus
10.2019 - 10.2022
Machine Operator
Downlite
09.2017 - 10.2019
Project Manager, PMO
Sigob S.A de C.V.
02.2015 - 02.2017
Project Coordinator
Sigob S.A. de C.V
11.2013 - 02.2015
Bachelor on Information Technology -
UES
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