Jorge Ballinger
Queen Creek
Summary
Dynamic Customer Experience Manager with a proven track record at George Brazil Heating & Air Conditioning, excelling in sales improvement and customer retention. Successfully led teams to achieve significant revenue growth, leveraging strong organizational and project management skills to enhance operational efficiency and drive market success.
Overview
13
13
years of professional experience
Work History
Customer Experience Manager/Outside Sales Representative
George Brazil Heating & Air Conditioning
Phoe
01.2023 - Current
- Excelled as a Customer Experience Manager responsible for inside sales generation and following up on HVAC techs and sales reps lost revenue.
- Promoted to outside sales consultant and led the team in sales.
- Responsible for providing residential AZ estimates specializing in heating, cooling, duct cleaning, and mini-split estimates.
Sales and Marketing Manager
SunUp America Solar
Phoenix
01.2022 - 01.2023
- Designed and implemented online sales program to enhance lead generation.
- Facilitated transition to online sales and organized in-home sales presentations.
- Developed and implemented effective sales strategies to increase market share.
Program Manager
Quest Engineering LLC
03.2021 - 02.2022
- Contract worker for Honeywell Corp.
- Hired as a buyer for Honeywell and promoted to Program Manager.
- Responsible for company Rev/Cogs, specializing in the Aerospace dept.
Business Owner
US Energy LLC
01.2014 - 11.2019
- Started a successful solar company and call center that helped grow the company.
- Secured 16 million dollars in sales during the first year of business.
Business Owner/Purchasing Manager
Arizona Clean Energy LLC
01.2012 - 01.2014
- Started a successful solar business and call center that helped grow the company into the 5th largest solar company in AZ that produced $21,000,000 in sales within 2 years.
- Procured relationships with vendors and solar manufacturing companies that helped provide substantial growth and revenue.
Education
Some College (No Degree) - Advertising/Marketing
Northern Arizona University
Flagstaff, AZSkills
- Computer skills
- Organizational skills
- Time management
- Hiring
- Training
- Presentation skills
- Goal achievement
- Sales improvement
- Customer retention
- Performance recognition
- Project management
- Training and mentoring
References
References available upon request.
Timeline
Customer Experience Manager/Outside Sales Representative
George Brazil Heating & Air Conditioning
01.2023 - Current
Sales and Marketing Manager
SunUp America Solar
01.2022 - 01.2023
Program Manager
Quest Engineering LLC
03.2021 - 02.2022
Business Owner
US Energy LLC
01.2014 - 11.2019
Business Owner/Purchasing Manager
Arizona Clean Energy LLC
01.2012 - 01.2014
Some College (No Degree) - Advertising/Marketing
Northern Arizona University
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