Jorge Barron
Chandler
Summary
Resourceful Food and Beverage Team Leader known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service excellence, and team coordination. Excel in leadership, communication, and problem-solving to enhance team performance and ensure outstanding guest satisfaction.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Food and Beverage Team Leader
Target
Phoenix
08.2022 - Current
- Supervised food and beverage team to ensure efficient service delivery.
- Trained new staff on company standards and procedures.
- Managed inventory levels to maintain stock availability for customers.
- Coordinated daily shift schedules for optimal team coverage.
- Ensured compliance with health and safety regulations in food handling.
- Assisted guests with inquiries and resolved service-related issues promptly.
- Implemented promotional displays to enhance customer engagement in the department.
- Collaborated with management to improve service processes and efficiency.
- Provided guidance and coaching to staff members in order to develop their skillsets.
- Conducted regular staff meetings to discuss operational issues, customer feedback, and upcoming events.
- Reviewed employee performance regularly in order to provide constructive feedback and set achievable goals.
- Coordinated with vendors regarding product orders in order to maintain sufficient supply levels at all times.
- Maintained a positive work environment by resolving conflicts among personnel in a timely manner.
Assistant Customer Service Manager
Bashas'
Chandler
04.2019 - 07.2022
- Assisted in training new customer service staff on company protocols.
- Managed daily scheduling for customer service representatives to ensure coverage.
- Resolved escalated customer inquiries with effective communication techniques.
- Developed and maintained positive relationships with customers and team members.
- Implemented feedback processes to enhance customer satisfaction initiatives.
- Resolved escalated customer issues in a timely manner.
- Trained new employees on company policies, procedures, techniques and customer service standards.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Education
Bachelor of Economics - Economics
Arizona State University
Tempe, AZ 09.2024 - 01.2026
Skills
- Data analysis
- Customer service
- Inventory management
- Team leadership
- Communication skills
- Staff training
- Scheduling coordination
- Process improvement
- Sales growth
- Promotions and marketing
- Effective communication
- Problem resolution
- Task delegation
- Coaching and mentoring
- Relationship building
- Employee evaluation
- Client communication
- Diversity and inclusion
- Schedule management
- Giving constructive feedback
- Team supervision
Timeline
Bachelor of Economics - Economics
Arizona State University
09.2024 - 01.2026
Food and Beverage Team Leader
Target
08.2022 - Current
Assistant Customer Service Manager
Bashas'
04.2019 - 07.2022