Jorge Zuniga
Summary
Accomplished Retail Assistant Manager with a proven track record at Speedway Motors, enhancing customer engagement and boosting sales through strategic merchandising and promotions planning. Expert in store operations and proficient in Microsoft Office, demonstrating both technical and interpersonal skills. Achieved significant repeat business by developing strong customer relationships.
Overview
9
9
years of professional experience
Work History
Retail Assistant Manager
Speedway Motors
01.2020 - Current
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Boosted sales performance with strategic merchandising plans and promotional displays.
- Increased repeat business from loyal customers through personalized assistance in product selection while developing rapport with clientele.
Retail Supervisor
O'Reilly Auto Parts
12.2017 - 12.2019
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising displays, signage and sales enablement.
Retail Sales Associate
Leslie's Pool Supplies, Service & Repair
05.2016 - 09.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
No Degree - Biochemistry
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ05-2027
Skills
- Merchandise display
- Store operations
- Customer engagement
- Retail operations
- Promotions planning
- Computer skills eg Microsoft Office Based apps, Jira, Adobe and SQL
- Technical proficiency
Languages
Spanish
Native or Bilingual
Timeline
Retail Assistant Manager
Speedway Motors
01.2020 - Current
Retail Supervisor
O'Reilly Auto Parts
12.2017 - 12.2019
Retail Sales Associate
Leslie's Pool Supplies, Service & Repair
05.2016 - 09.2016
No Degree - Biochemistry
Maricopa Community Colleges, Estrella Mountain Community College
Similar Profiles
Luke DownsLuke Downs
Warehouse at Speedway MotorsWarehouse at Speedway Motors
Nicholas LawsonNicholas Lawson
Fabricator at Speedway Motors Inc.Fabricator at Speedway Motors Inc.
America Funez, MSAmerica Funez, MS
People Operations Business Partner at Speedway Motors, Inc.People Operations Business Partner at Speedway Motors, Inc.
Karanveer SinghKaranveer Singh
Retail Assistant Manager at TelstraRetail Assistant Manager at Telstra
Shannon RodriguezShannon Rodriguez
Retail Assistant Manager at Mainstay Farm Park & WineryRetail Assistant Manager at Mainstay Farm Park & Winery