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I am a highly skilled and results-driven professional with extensive experience in automotive diagnostics, fleet and equipment maintenance, consulting, and account management. I have over four and a half years as an Automotive Technician and nearly a year as a Service Coordinator, along with nearly five years in consulting. I specialize in preventive maintenance, heavy equipment servicing, project coordination, and managing client accounts to ensure satisfaction and operational efficiency. A graduate of the University of Toyota with multiple ASE certifications, I am committed to technical excellence, continuous professional development, and leveraging technology to streamline operations. I am highly proficient with computers, including fleet management software, data tracking, and digital reporting tools. Known for adaptability, problem-solving, and leadership, I have a proven track record of improving equipment reliability, reducing downtime, and delivering actionable solutions that drive business success.

Results-driven Heavy Equipment Mechanic with extensive experience. Proven expertise in diesel engines, electrical systems, air conditioning systems, hydraulic and manual transmissions, and hydraulic systems, enhancing equipment reliability and reducing downtime. Strong problem-solving skills and a commitment to safety ensure high-quality workmanship and customer satisfaction.

Adept at diagnosing and resolving complex automotive issues, I leveraged my problem-solving skills and engine repair expertise at Tony's Auto Works to enhance workshop efficiency and customer satisfaction. My collaborative approach and strong work ethic have consistently contributed to a 20% increase in repeat clientele, underscoring my commitment to excellence and team success.

Dynamic Installer Service Specialist with a proven track record at Tuff Shed, excelling in system installations and equipment troubleshooting. Recognized for enhancing customer satisfaction through effective communication and quality control standards. Skilled project management, fostering strong relationships with clients and ensuring timely project completion.
Responsible Construction Superintendent with 25 years of comprehensive experience leading teams of up to 30 contractors and subcontractors. Outstanding blueprint and design interpretation and comprehension abilities with excellent communication, budgeting and project management talents. Extensive knowledge of all construction sub-trades, construction materials, and supplies.
Hardworking Mechanic skilled in resolving mechanical issues on diverse vehicles through troubleshooting and diagnostics. Successful at adapting to new procedures, makes, and models.

JORY MANSFIELD-NOVOA

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Service Coordinator

Certified Trainer

Retail Parts Specialist

Automotive Mechanic

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Automotive Service Technician Diploma -

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Automotive Mechanic

Service Coordinator

Certified Trainer

Retail Parts Specialist

Automotive Service Technician Diploma -

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