Jose Canales Jr
Phoenix
Summary
Dedicated professional with several years of experience in customer service, delivery driving, caregiving, and general labor. Skilled in time management, independent work, and delivering exceptional service in fast-paced settings. Committed to client care and safety while meeting tight deadlines. Seeking opportunities to contribute and advance in a long-term career.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Self Employed
DoorDash
San Francisco
06.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified customer needs promptly and efficiently, ensuring timely resolution of issues.
- Assisted with customer requests and answered questions to improve satisfaction.
- Engaged customers in conversation using effective interpersonal skills, fostering positive relationships.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
Caregiver
IHSS In Home Support Services
San Jose
11.2023 - 09.2025
- Assisted clients with daily living activities and personal care routines.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Administered medications according to prescribed schedules and guidelines.
- Administered prescribed medications on a timely basis following care plan instructions.
- Provided companionship and emotional support to enhance client well-being.
- Provided emotional support for clients who are experiencing depression or anxiety due to their illness or disability.
- Engaged elderly clients in conversation and recreational activities to enhance social interaction and emotional well-being.
- Maintained a clean and safe living environment for clients.
- Maintained a clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding.
- Communicated effectively with healthcare professionals regarding client needs.
- Removed hazards, such as rugs or furniture, to maintain a safe environment and prevent falls for clients.
- Recorded services provided, changes in client condition, and medications administered to ensure continuity of care and effective communication.
- Transported clients to medical appointments and social activities to ensure their engagement and well-being.
General Labor Worker
Labor Max Staffing Agency
Gilroy
03.2022 - 05.2024
- Assisted team members in maintaining a clean and organized work environment.
- Loaded and unloaded materials from trucks and storage areas.
- Loaded and unloaded materials onto and off of trucks.
- Cleaned up job sites after completion of projects.
- Moved items from one area to another using a hand truck or dolly.
- Followed safety protocols when operating machinery and equipment.
- Operated power tools such as saws, drills, grinders, and hammers.
- Inspected tools for defects before use.
- Climbed ladders to reach high places while performing repairs and installations.
- Performed site preparations, including leveling ground and installing temporary fencing.
- Removed debris, garbage, and hazardous materials from sites, adhering to safety protocols.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Directed traffic around work zones to ensure safety of personnel and compliance with regulations.
Self Employed
Door dash
01.2015 - 12.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified customer needs promptly to enhance service delivery.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Alhambra Hight School
Phoenix, AZ01-2003
Skills
- Customer Service
- Navigation & Route Planning
- Time Management
- Adaptability
- Problem Solving
- Reliability & Punctuality
- Caregiving & Compassion
- Communication
- Conflict resolution
Languages
English
Professional
Spanish
Professional
Certification
CPR , Article 9 and first Aid
Timeline
Self Employed
DoorDash
06.2025 - Current
Caregiver
IHSS In Home Support Services
11.2023 - 09.2025
General Labor Worker
Labor Max Staffing Agency
03.2022 - 05.2024
Self Employed
Door dash
01.2015 - 12.2022
High School Diploma -
Alhambra Hight School