Jose Chavez Jr
Phoenix
Summary
Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams. Motivated Assistant Operations Manager develops and implements operational plans and schedules. Comprehensive understanding of desirable fiscal management and strategic guidance practices. Mindful prioritizer addressing organizational objectives with thorough task-completion roadmaps. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
Work History
Assistant Operation Manager
48forty Solutions
05.2020 - 10.2023
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Reduced operational costs through the implementation of cost-saving initiatives and process improvements.
- Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
- Collaborated with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
- Increased customer satisfaction levels by addressing concerns promptly and implementing feedback-driven improvements.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Implemented inventory control measures, reducing waste and optimizing stock levels to meet demand.
- Assisted in budget development and monitoring, identifying opportunities for cost reduction where possible.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Facilitated smooth transitions during periods of change by providing guidance and support to staff members affected by organizational restructuring or policy updates.
- Ensured compliance with company policies as well as legal regulations at both federal and local levels.
- Boosted team morale by recognizing outstanding achievements through awards or public recognition at staff meetings or events.
- Developed and maintain operational guidelines for staff.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
Operation Manager/Safety Manager
IFCO (Chep) Pallets
04.2017 - 05.2020
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
Operations Supervisor
Peco Pallets ( Symbia )
03.2017 - 04.2020
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
- Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
- Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
- Outsourced unnecessary services to save on labor, supplies and equipment costs and adhere to company budgets.
- Negotiated with distributors to find quality products and best prices.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Completed bi-weekly payroll for 67 employees.
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Interceded between employees during arguments and diffused tense situations.
Building Maintenance Supervisor
CBRE
01.2012 - 03.2017
- Increased building safety by implementing regular inspections and addressing potential hazards promptly.
- Reduced maintenance costs by negotiating with vendors for more cost-effective service contracts.
- Streamlined work order processing, resulting in faster response times to tenant requests.
- Improved building efficiency by upgrading outdated equipment and systems to energy-saving alternatives.
- Maintained accurate records of all maintenance tasks completed, ensuring compliance with regulatory requirements.
- Worked closely with property management to address short-and long-term building improvement goals.
- Supervised the completion of major renovation projects while adhering to strict deadlines and budgets.
- Collaborated with contractors during construction projects to ensure high-quality results aligned with project specifications.
- Mentored junior staff members in developing their skills as building maintenance professionals while fostering a collaborative work environment focused on continuous improvement efforts across all aspects of facility management operations.
- Spearheaded safety initiatives within the workplace, conducting regular training sessions for staff on emergency procedures and best practices in building maintenance operations.
- Succeeded in maintaining a clean, well-organized work environment that promoted efficiency and safety for both staff members and tenants.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Coordinated with contractors and vendors to enforce quality standards and timely completion of projects.
Maintenance Supervisor
ABM Industries
06.2009 - 04.2012
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Coordinated scheduled shutdowns for major equipment overhauls, minimizing disruption to production schedules while maximizing asset longevity.
- Implemented energy-saving initiatives by identifying areas for improvement in equipment operation and facility management practices.
- Collaborated with cross-functional teams to develop budgets for maintenance projects, prioritizing tasks based on urgency and costeffectiveness.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Prioritized preventative measures such as lubrication programs and vibration analysis that helped extend equipment life cycles and reduce overall costs.
- Conducted root cause analysis on recurring equipment failures and implemented corrective actions to prevent future occurrences.
- Promoted continuous improvement by encouraging staff to suggest innovative ideas for process enhancements and cost-saving initiatives.
- Assisted in the planning and execution of facility expansions, ensuring proper installation of new equipment and seamless integration with existing systems.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Provided guidance to management regarding project bids for onsite improvements.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Lead Maintenance Supervisor
Flagship/JLL
06.2004 - 05.2009
- Enhanced equipment efficiency by implementing a proactive maintenance schedule and addressing issues promptly.
- Reduced downtime through effective troubleshooting, diagnosis, and repair of industrial machinery.
- Streamlined inventory management for spare parts and tools, ensuring availability when needed.
- Developed comprehensive training programs for junior staff members to improve their technical skills and knowledge.
- Managed vendor relationships to secure high-quality materials at competitive pricing for maintenance projects.
- Led a team of technicians in the successful completion of complex maintenance projects within budget and on schedule.
- Implemented energy-saving measures that significantly reduced utility costs while maintaining optimal performance levels.
- Spearheaded cost-saving initiatives by identifying opportunities for process improvements or alternative solutions in maintenance operations.
- Maintained detailed records of all repairs, updates, and modifications made to facilities'' systems and equipment for easy reference.
- Ensured compliance with local, state, and federal regulations regarding building codes, environmental standards, and safety protocols in all maintenance activities conducted under my supervision.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
Maintenance Technician II
Tempe Elementary School District No. 3
08.1996 - 06.2004
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Collaborated with team members to complete larger repair projects efficiently.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
Education
No Degree - HVAC/Plumbing Installation
RSI Tech
Phoenix, AZ06.2000
Small Business - Small Business Operations
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ01.1999
High School Diploma -
Mountain Pointe High School
Phoenix, AZ05.1995
Skills
- Cost Analysis and Savings
- Performance Tracking
- Purchasing and Planning
- Policy Enforcement
- Employee Supervision
- Compliance Monitoring
- Logistics Planning
- Operational Planning
- Budget Tracking
- Project Management
- Budget Administration
- Customer Engagement
Languages
Spanish
Professional Working
Timeline
Assistant Operation Manager
48forty Solutions
05.2020 - 10.2023
Operation Manager/Safety Manager
IFCO (Chep) Pallets
04.2017 - 05.2020
Operations Supervisor
Peco Pallets ( Symbia )
03.2017 - 04.2020
Building Maintenance Supervisor
CBRE
01.2012 - 03.2017
Maintenance Supervisor
ABM Industries
06.2009 - 04.2012
Lead Maintenance Supervisor
Flagship/JLL
06.2004 - 05.2009
Maintenance Technician II
Tempe Elementary School District No. 3
08.1996 - 06.2004
No Degree - HVAC/Plumbing Installation
RSI Tech
Small Business - Small Business Operations
Maricopa Community Colleges - South Mountain Community College
High School Diploma -
Mountain Pointe High School
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