Jose Garcia
Phoenix
Overview
11
11
years of professional experience
Work History
Security Officer At Bank Of America
Allied Universal Security Services
Phoenix
02.2025 - Current
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to alarms and emergency situations as they arose.
- Assisted in maintaining access control procedures at entry points.
- Documented incidents and prepared detailed reports for management review.
- Provided customer service by greeting visitors and answering inquiries professionally.
- Collaborated with local law enforcement during investigations or emergencies.
- Participated in training programs to enhance security protocols and procedures.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Process Assistant
Amzon
Phoenix
09.2022 - 02.2025
- Supported team members in troubleshooting operational issues as they arose.
- Participated in training sessions to learn new software and tools effectively.
- Provided support to team members in resolving process-related issues.
- Identified areas for improvement and recommended solutions to optimize processes.
- Facilitated training sessions for staff on how to use newly implemented processes effectively.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Supervised daily warehouse operations and ensured efficient workflow.
- Oversaw daily warehouse operations and ensured adherence to safety protocols.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Warehouse Worker
Target Logistics
Phoenix
08.2018 - 11.2022
- Operated forklifts and pallet jacks to move inventory efficiently.
- Organized and maintained warehouse shelves for optimal accessibility.
- Inspected incoming shipments for damage and accuracy before processing.
- Assisted in training new employees on safety protocols and procedures.
- Used pallet jacks to move items to and from warehouse locations.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading.
- Operated scanners, computers, and other equipment to track orders.
- Preserved safe work environment by maintaining clean workstations and pallet area.
Chef de Cuisine
Harrah's Casino
Laughlin
11.2014 - 08.2018
- Created innovative menus reflecting seasonal ingredients and culinary trends.
- Supervised kitchen staff to ensure efficient food preparation and service.
- Managed inventory levels, ordering supplies to maintain kitchen operations.
- Developed training programs for new chefs on best cooking practices.
- Collaborated with front-of-house staff to enhance guest dining experiences.
- Ensured compliance with food safety regulations and hygiene standards.
- Coordinated special events and catering services for casino patrons.
- Oversaw kitchen equipment maintenance and cleanliness for optimal functionality.
- Scheduled shifts for kitchen staff according to restaurant needs.
- Tracked kitchen's inventory and ordered new food and supplies when needed.
- Managed staff of cooks, dishwashers, and other kitchen personnel.
- Developed and implemented new menu items to meet customer needs.
- Ensured compliance with food safety regulations.
- Supervised food production to ensure quality standards were met.
- Trained new hires in proper kitchen procedures.
- Ordered supplies and equipment when necessary.
- Worked closely with other chefs and cooks and provided hands-on training and teaching.
- Managed budget, labor, and direct operating expenses for operation.
- Reviewed customer feedback and identified areas for improvement.
- Conducted regular quality checks on dishes before serving to guests.
- Stored foods correctly using correct storage containers and labelling systems.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
Education
GED -
Mohave Community College
Bullhead City, AZ09-2005
Skills
- Team collaboration
- Customer service
- Attention to detail
- Problem solving
- Time management
- Effective communication
- Security guard license
- Investigative skills
- First aid and CPR certified
- Surveillance
- Report writing
- Strong customer service
Languages
Spanish
Professional
References
References available upon request.
Timeline
Security Officer At Bank Of America
Allied Universal Security Services
02.2025 - Current
Process Assistant
Amzon
09.2022 - 02.2025
Warehouse Worker
Target Logistics
08.2018 - 11.2022
Chef de Cuisine
Harrah's Casino
11.2014 - 08.2018
GED -
Mohave Community College