Jose Heiguera
Tucson,AZ
Summary
Experienced Auto Damage Appraiser well-versed in assessing and documented vehicle damage. Detail-oriented and hardworking with excellent customer service and organizational skills. Persuasive communicator and skilled negotiator looking for a new professional challenge with room for advancement.
Overview
19
19
years of professional experience
Work History
Auto Damage Appraiser
Carstar/Dan's Paint And Body
04.2023 - 04.2024
- Examined client financial records to inform on possible plans for total-loss vehicles or large repairs.
- Expedited claim processing times through effective communication with insurance agents, streamlining approval processes for repairs or total loss payouts.
- Used [Software] to calculate damages and claim values.
- Prepared insurance forms on behalf of customers, detailing damage details, car conditions and shop quotes.
- Ensured compliance with state regulations and company guidelines by conducting thorough inspections of damaged vehicles.
- Leveraged strong negotiation skills when settling claims with repair shops, resulting in cost-effective outcomes for both clients and the company.
- Increased consistency in appraisals by standardizing methodologies used across the team, leading to more accurate evaluations overall.
Auto Damage Appraiser
Caliber Collision
02.2005 - 04.2021
- Expedited claim processing times through effective communication with insurance agents, streamlining approval processes for repairs or total loss payouts.
- Used [Software] to calculate damages and claim values.
- Prepared insurance forms on behalf of customers, detailing damage details, car conditions and shop quotes.
- Demonstrated expertise in various makes and models of vehicles, allowing for precise identification of necessary repairs during damage assessment.
- Increased consistency in appraisals by standardizing methodologies used across the team, leading to more accurate evaluations overall.
- Ensured compliance with state regulations and company guidelines by conducting thorough inspections of damaged vehicles.
Education
Multiple Insurance Certifications - Insurance Companies Profiles And Repair Process
Insurance Certifications
Tucson Estates, AZPlatinum Certified - Platinum Certified
I-Car
On Line01.2023
Associate of Arts - Financial Services Marketing Operations
Pima Community College
Tucson, AZ04.1983
Skills
Insurance policy knowledge
Estimating Repair Costs
Professionalism and Ethics
Computer Software Proficiency
Timeline
Auto Damage Appraiser
Carstar/Dan's Paint And Body
04.2023 - 04.2024
Auto Damage Appraiser
Caliber Collision
02.2005 - 04.2021
Multiple Insurance Certifications - Insurance Companies Profiles And Repair Process
Insurance Certifications
Platinum Certified - Platinum Certified
I-Car
Associate of Arts - Financial Services Marketing Operations
Pima Community College
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