Jose Mares-Ojeda
Glendale
Summary
Dependable and hardworking professional with experience in the U.S. Air Force, customer service, and team-based environments. Skilled in communication, problem-solving, training, accountability, and maintaining high standards in fast-paced workplaces. Recognized for reliability, attention to detail, and a strong work ethic.
Overview
9
9
years of professional experience
Work History
Aircrew Flight Equipment Technician
USAF
Glendale, AZ
04.2019 - Current
- Maintained accountability and inventory of mission-critical equipment.
- Performed detailed inspections to ensure compliance with safety and operational standards.
- Assisted personnel with equipment related questions and issue resolution.
- Trained and mentored new team members on procedures, safety requirements, and equipment handling.
- Worked effectively in a team environment to support daily operations and meet deadlines.
- Maintained accurate documentation and records with a high level of attention to detail.
Computer Lab Assistant
South Texas College
McAllen, TX
08.2018 - 12.2018
- Assisted students with computer software, technology resources, and troubleshooting.
- Provided customer service and support to lab users.
- Helped maintain an organized and productive learning environment.
- Trained new users on lab procedures and available resources.
Cashier
Chick-fil-A
Mission, TX
01.2017 - 11.2017
- Delivered friendly customer service in a fast-paced environment.
- Processed transactions accurately.
- Assisted customers with questions and resolved concerns professionally.
- Supported team operations to ensure efficient service during busy periods.
- Helped train new employees on customer service and operational procedures.
Education
Bachelor of Science - Criminal Justice
Arizona State University
Tempe, AZ08.2028
Skills
- Customer Service
- Written and Verbal Communication
- Teamwork and Collaboration
- Problem Solving
- Attention to Detail
- Time Management
- Accountability and Record Keeping
- Quality Assurance
- Training and Mentoring
- Equipment Troubleshooting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Aircrew Flight Equipment Technician
USAF
04.2019 - Current
Computer Lab Assistant
South Texas College
08.2018 - 12.2018
Cashier
Chick-fil-A
01.2017 - 11.2017
Bachelor of Science - Criminal Justice
Arizona State University