Jose Murillo
Yuma
Summary
Results-driven Sales Associate with expertise in product knowledge, visual merchandising, and inventory management. Demonstrated ability to enhance customer satisfaction and drive sales through effective communication and relationship management.
Overview
3
3
years of professional experience
Work History
Sales Associate
Conns Home Plus Warehouse
Yuma
06.2021 - 01.2023
- Demonstrated product features to improve customer understanding and satisfaction.
- Processed sales transactions accurately using point-of-sale systems.
- Executed cashier duties including accepting payments and issuing receipts.
- Maintained organized inventory levels and merchandise displays on showroom floor.
- Ensured cleanliness of store environment, including floors and windows.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Customer Service Representative
Advanced Call Center Technologies LLC
San Luis
05.2020 - 06.2021
- Directed team in operational management to boost performance and collaboration.
- Executed sales opportunities via personalized offers and strategic marketing initiatives.
- Coached team on sales pitch specialization, enhancing overall effectiveness.
- Managed cold calling efforts with effective rebuttal techniques and upselling strategies.
- Optimized customer interactions by maintaining control over call flow.
- Fostered continuous learning and adaptability within sales processes.
Maintenance Technician
Days Inn By Wyndham
Yuma
12.2019 - 05.2020
- Executed maintenance for hotel facilities, including HVAC and electrical systems.
- Performed repairs on appliances and fixtures, ensuring optimal functionality.
- Restocked supplies while managing loading and unloading of stock efficiently.
- Received and organized deliveries to maintain accurate inventory levels.
- Oversaw landscaping tasks, including sprinkler repairs and tree trimming.
- Conducted painting, drywall installation, and fixture replacements to enhance aesthetics.
- Completed remodel projects by adding texture to walls and smoothing ceiling finishes.
Education
Digital Marketing & E-commerce Certificate - Digital Marketing & E-commerce
Google Creative Campus
Google Courses10-2022
Meta Certified Digital Marketing Associate - Digital Marketing
Facebook
Facebook Meta Workshop10-2022
High School Diploma -
San Luis High School
San Luis, AZ05-2019
Skills
- Product knowledge
- Sales transactions
- Point-of-sale systems
- Visual merchandising
- Inventory management
- Customer relationship management
Languages
English
Professional
Spanish
Professional
Timeline
Sales Associate
Conns Home Plus Warehouse
06.2021 - 01.2023
Customer Service Representative
Advanced Call Center Technologies LLC
05.2020 - 06.2021
Maintenance Technician
Days Inn By Wyndham
12.2019 - 05.2020
Digital Marketing & E-commerce Certificate - Digital Marketing & E-commerce
Google Creative Campus
Meta Certified Digital Marketing Associate - Digital Marketing
Facebook
High School Diploma -
San Luis High School