Jose Rebolledo Jr.

• Delivered exceptional customer service in a fast-paced retail environment, maintaining a loyal customer base through friendly, knowledgeable, and personalized assistance.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Managed point-of-sale (POS) transactions accurately and efficiently, including cash handling, returns, and daily reconciliation.
• Trained and mentored new hires on company policies, product knowledge, sales techniques, and customer service best practices, helping them integrate smoothly into the team.
• Expanded customer base through making phone calls, networking, and relationship building.

• Performed comprehensive automotive services including brake repairs, fluid flushes, tire rotations, alignments, suspension work, and scheduled maintenance.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Communicated effectively with service advisors and customers to explain repair needs and recommendations in a clear, professional manner.
• Conducted quality control checks and test drives to verify the accuracy and safety of completed work.

Performed routine and emergency maintenance on apartment units, including HVAC, plumbing, electrical, appliance repair, drywall, painting, and carpentry.

• Diagnosed and resolved maintenance issues quickly and effectively to minimize tenant disruption and ensure resident satisfaction.
• Conducted regular inspections of property grounds, common areas, and building systems to ensure cleanliness, functionality, and code compliance.
• Prepared vacant units for new tenants through full-turn services, including deep cleaning, painting, hardware replacement, and final inspection.
• Provided on-call support for after-hours maintenance emergencies on a rotating schedule.