Nicolas Tamayo Villalba
Goodyear
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Agriculture Inspector III position. Ready to help team achieve goals.
Overview
12
12
years of professional experience
Work History
Agriculture Inspector II
Arizona State
Phoenix
07.2023 - Current
- Performed nursery and rose fields inspections.
- Inspected plant shipments coming from out of state.
- Recorded items of interest on inspection reports and submit samples to be reviewed.
- Determined and recognize harmful insects and diseases of plants.
- Generated and sent inspection reports to nursery managers.
- Loaded reports and other specialized inspections as directed by supervisor.
- Placed, service, and monitor fruit fly traps within a targeted location using established protocols.
Operations Supervisor
Pro-Serv Commercial Cleaning Services
Phoenix, Arizona
08.2022 - 07.2023
- Motivated and trained employees to maximize team productivity.
- Processed and completed all payroll functions and light bookkeeping.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Monitored over 10 employees' day-to-day activities and made plans to rectify issues resulting during the shift.
Day Porter
Pro-Serv Commercial Cleaning Services
Phoenix, Arizona
02.2018 - 08.2022
- Communicated with coworkers and managers about completed duties.
- Assessed high-traffic areas, hallways, lobby areas and reception for cleanliness.
- Performed cleaning and maintenance duties as directed.
- Cleaned and organized building areas as required.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Maintained lobby in pristine condition and kept trash promptly emptied.
- Notified front desk manager of any guest issues in need of additional attention.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Checked inventory for cleaning products and placed orders to restock.
Janitorial Cleaner
Commercial Cleaning Systems
Phoenix, Arizona
02.2015 - 02.2018
- Cleaned, stocked and sanitized restrooms.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
Customer Service Representative
MDY BPO Contact Center
Bogota, Colombia
09.2012 - 01.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
Education
No Degree - English As A Second Language (ESL)
Maricopa Community Colleges - Glendale Community College
Glendale, Arizona12.2020
Associate of Science - Nursing Assistance
FUSDESA
Bogota, Colombia06.2010
High School Diploma -
I.E.D El Jazmin
Bogota, Colombia12.2008
Skills
- Bilingual Spanish and English
- Employee Relationships
- Individual and Team Goals
- Job Assignments
- Google Drive
- Sample Collection
- Adaptability and Flexibility
- Team Collaboration
Timeline
Agriculture Inspector II
Arizona State
07.2023 - Current
Operations Supervisor
Pro-Serv Commercial Cleaning Services
08.2022 - 07.2023
Day Porter
Pro-Serv Commercial Cleaning Services
02.2018 - 08.2022
Janitorial Cleaner
Commercial Cleaning Systems
02.2015 - 02.2018
Customer Service Representative
MDY BPO Contact Center
09.2012 - 01.2015
No Degree - English As A Second Language (ESL)
Maricopa Community Colleges - Glendale Community College
Associate of Science - Nursing Assistance
FUSDESA
High School Diploma -
I.E.D El Jazmin
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