Jose Villagan
Chandler
Summary
Dynamic and results-driven professional with a proven track record at Dicks Sporting Goods, excelling in customer service and teamwork. Known for driving sales and creating engaging merchandise displays, while effectively resolving customer inquiries. Bilingual and adept at multitasking, I thrive in fast-paced environments, consistently delivering exceptional results.
Overview
7
7
years of professional experience
Work History
Footwear Operations
Dicks Sporing Goods
08.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Footwear Sales Associate
RoadunnerSports
03.2018 - 03.2020
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Drove team revenue totals by bringing in top sales numbers.
- Created attractive merchandise displays throughout store.
- Provided accurate store information on pricing, sales and product features.
- Managed merchandise returns by offering product exchanges, store credit or monetary refunds.
- Conducted thorough product research to stay informed of current trends, styles, and technologies in the footwear industry.
Plumber's Assistant
A&I
01.2018 - 03.2018
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
Education
High School Diploma -
Gilbert High School
Gilbert, MN06-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Calm under pressure
- Active listening
- Bilingual
Languages
Spanish
Native or Bilingual
Interests
- Music
- Photography
- Outdoor Recreation
- Hiking
- Camping
- Reading
- Animal Care
Timeline
Footwear Operations
Dicks Sporing Goods
08.2021 - Current
Footwear Sales Associate
RoadunnerSports
03.2018 - 03.2020
Plumber's Assistant
A&I
01.2018 - 03.2018
High School Diploma -
Gilbert High School
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