Josee S. Rodriguez
Tucson,Az
Summary
Recent graduate with a Bachelor of Science in Speech, Language, and Hearing Sciences and a minor in Psychology from the University of Arizona. Passionate about assisting individuals with communication or hearing challenges. Skilled in volunteer and customer service roles, adept at active listening, providing support, and advocating for diverse populations. Certified in Basic Life Support (BLS) with strong interpersonal and teamwork abilities. Eager to start a career in the healthcare sector to make a positive impact on others daily.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service & Fulfillment Advocate
Target
05.2021 - Current
- Delivered exceptional service in a fast-paced retail environment
- Handled in-store checkout, online order fulfillment, and customer issue resolution with professionalism and empathy
- Strengthened communication and multitasking — skills essential in clinical and health care settings
- Developed training materials for new staff, fostering a culture of continuous improvement and knowledge sharing.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Host / Server
Black Bear Diner
02.2021 - 05.2021
- Welcomed and seated guests, managed table flow, and assisted with food service
- Coordinated with kitchen and waitstaff to enhance service efficiency.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Speech, Language, And Hearing Sciences, Psychology
University of Arizona
Tucson, AZ05.2025
Skills
- Patient/Guest-centered communication
- Collaboration and teamwork
- Honest
- Public speaking
- Problem-solving
- Adaptability
- Basic first aid and BLS knowledge
Certification
Basic Life Support (BLS) Certified – American Heart Association, June 2025
Timeline
Customer Service & Fulfillment Advocate
Target
05.2021 - Current
Host / Server
Black Bear Diner
02.2021 - 05.2021
Bachelor of Science - Speech, Language, And Hearing Sciences, Psychology
University of Arizona
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