Joselyn Sanchez
Mesa
Summary
Friendly and dependable hospitality professional with a strong background in fast-paced restaurant environments. Known for going above and beyond to support both guests and team members, creating a warm and welcoming atmosphere from the moment customers walk in. A true team player with a proactive attitude, excellent communication skills, and a commitment to ensuring smooth front-of-house operations.
Overview
6
6
years of professional experience
Work History
Server
Green Corner Restaurant
01.2020 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Trained and mentored new staff on restaurant policies, menu items, and customer interaction techniques.
- Managed table assignments efficiently to optimize service flow during peak hours.
- Collaborated with kitchen staff to synchronize order delivery and maintain quality standards.
- Handled cash transactions accurately, ensuring proper payment processing and financial accountability.
- Implemented suggestions for menu enhancements based on customer feedback to improve dining experience.
- Resolved guest complaints swiftly, enhancing overall customer satisfaction and loyalty to the establishment.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Westwood High School
Mesa, AZ05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- High volume dining
- Inventory management
- Shift management
- Reliable and responsible
- Adaptable and flexible
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Arabic
Limited Working
Timeline
Server
Green Corner Restaurant
01.2020 - Current
High School Diploma -
Westwood High School
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