Joseph Alcantar
Goodyear
Summary
Experienced with customer service, offering strong interpersonal skills and readiness to learn and develop in a fast-paced environment. I have the ability to adapt to processes and procedures necessary for this role. Ready to use and develop communication and customer service skills in the restaurant industry.
Overview
4
4
years of professional experience
Work History
Sales Representative
LHM Toyota
06.2023 - 02.2025
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Door-to-Door Sales Representative
Rise Energy
11.2022 - 03.2023
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
- Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.
Order Selector
Hensley Beverage
02.2021 - 11.2022
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of product and warehouse layout for quick item retrieval.
- Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
Education
High School Diploma -
Youngker
Buckeye, AZ05-2020
Skills
- Knowledge of Spirits
- Responsible Beverage service
- Inventory management
- Upselling techniques
- Sales strategy
- Product presentation
- Customer relations
- Product and service knowledge
Timeline
Sales Representative
LHM Toyota
06.2023 - 02.2025
Door-to-Door Sales Representative
Rise Energy
11.2022 - 03.2023
Order Selector
Hensley Beverage
02.2021 - 11.2022
High School Diploma -
Youngker
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