Joseph Cain
Mesa
Summary
Experienced with organizing and maintaining inventory in fast-paced retail environment. Utilizes effective stock management techniques to ensure product availability and store organization. Knowledge of teamwork and adaptability in responding to shifting store demands.
Overview
8
8
years of professional experience
Work History
Stocker
American Discount Foods
07.2022 - 05.2025
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Received a list of items our other store location needed and would put them onto pallets to be sent there.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
Electronics Sales Associate
Walmart
05.2021 - 05.2022
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
Shift Leader / Crew Member
Carl's Jr.
01.2020 - 04.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Worked front counter, drive-thru and other areas.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Took orders, prepared meals, and collected payments.
- Completed cash and credit card transactions accurately using POS software.
Seasonal Sales Associate
Spencer's Gifts
11.2018 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
Shift Manager
Taco Bell
06.2017 - 09.2018
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Cash Handling and Cooking.
Education
Corona Del Sol High School
Tempe, AZPrimavera Online
OnlineSkills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Heavy lifting
- Customer assistance
- Friendly and personable
- Merchandise stocking
- Product restocking
- Flexible schedule
- Product organization
- Merchandise display
- Pallet jack handling
Timeline
Stocker
American Discount Foods
07.2022 - 05.2025
Electronics Sales Associate
Walmart
05.2021 - 05.2022
Shift Leader / Crew Member
Carl's Jr.
01.2020 - 04.2021
Seasonal Sales Associate
Spencer's Gifts
11.2018 - 12.2018
Shift Manager
Taco Bell
06.2017 - 09.2018
Corona Del Sol High School
Primavera Online
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