Summary
Overview
Work History
Education
Skills
Supervisor
Training
Timeline
Generic

Joseph Cates

Safford

Summary

Experienced with troubleshooting and resolving production system issues. Utilizes technical skills to ensure smooth operations and minimal disruptions. Track record of maintaining system efficiency and supporting team objectives.

Production support professional prepared for this role by effectively managing system functionality and resolving issues swiftly. Known for strong collaboration and delivering reliable results in dynamic environments. Excels in technical problem-solving and maintaining operational continuity.

Overview

26
26
years of professional experience

Work History

Production Support & Development Tech I

Sanchez Technology Center
11.2022 - Current
  • I have a great understanding on how the column process works and how my contribution adds value to the company for their vision of Leach to the last drop.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Improved overall product quality through meticulous monitoring of production processes and adherence to specifications.
  • Promptly documented and reported all defective equipment and hazardous conditions.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.

Truck Driver

FMI Safford
07.2022 - 11.2022
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Buyer II

Safford Prison Complex
09.2021 - 07.2022
  • Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
  • Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
  • Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Collaborated with internal stakeholders to understand their needs, ensuring accurate product specifications were met in all purchases.

Correctional Officer IV (Supervisor)

Complex Correctional Officer IV
01.2016 - 08.2021
  • As a Correctional Officer IV, my main duties were to supervise the Case Load Officers, and oversee the day to day operations of the prison unit.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • This process includes allocating documentation; networking with various areas of the Department, and formulating new process’s that will help the Department move forward
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.

Correctional Officer III

Complex Correctional Officer III
01.2012 - 01.2016
  • As a Correctional Officer III, I was responsible for maintaining my inmate caseload
  • This caseload required me to ensure inmate release packets were completed properly and on time, classification actions were completed timely and accurately, answer family questions regarding the inmate, and facilitate classes
  • As a Correctional Officer III, I was also assigned as the Detention Programs Officer, Inmate Disciplinary Officer, Inmate Pay/Work Assignment Officer, and Recreation Officer
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Enforced rules and regulations to maintain order among inmates.
  • Provided assistance and guidance to inmates regarding daily activities.

Correctional Officer II

Complex Correctional Officer II
01.1999 - 01.2012
  • As a Correctional Officer II, I was responsible for the supervision and management of minimum and medium custody inmates
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Enforced rules and regulations to maintain order among inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Supervised inmates during meals, recreation and other activities.

Education

Associate of Applied Science - Criminal Justice

Eastern Gateway Community College

Correctional Office Training Academy

Pima Community College

Skills

  • 20 years of Supervisory Experience
  • Staff Instructor & Trainer
  • MS Excel
  • MS Word
  • Google Workspace
  • Effective in Verbal and Written Communication
  • Training and development
  • Process improvement & implementation
  • Data analytics & collection
  • Schedule development
  • Priority management
  • Blueprint interpretation
  • Coordination of supplies
  • Detail-oriented
  • Mechanical aptitude
  • Testing and troubleshooting
  • Materials handling
  • Hazardous materials handling
  • Continuous improvement
  • Equipment inspection & Calibration
  • Root-cause analysis
  • Quality control analysis
  • Teamwork and communication
  • Strong work ethic
  • Good communication

Supervisor

Ryan Castillo 1-928-965-4925

Jarid Gardner 1-928-215-0880

Training

  • Leadership Development and Education
  • Correctional Officer Training Academy
  • Field Training Officer
  • Staff Instructor
  • Equal Opportunity Liaison
  • Motivational Interviewing

Timeline

Production Support & Development Tech I

Sanchez Technology Center
11.2022 - Current

Truck Driver

FMI Safford
07.2022 - 11.2022

Buyer II

Safford Prison Complex
09.2021 - 07.2022

Correctional Officer IV (Supervisor)

Complex Correctional Officer IV
01.2016 - 08.2021

Correctional Officer III

Complex Correctional Officer III
01.2012 - 01.2016

Correctional Officer II

Complex Correctional Officer II
01.1999 - 01.2012

Associate of Applied Science - Criminal Justice

Eastern Gateway Community College

Correctional Office Training Academy

Pima Community College
Joseph Cates