Joseph Granillo
Scottsdale
Summary
Dynamic leader with proven expertise in organizational development and operations management, honed at Fired Pie and The Bookish Box & Stuff. Excelled in training program creation and fostering inclusive team cultures, significantly enhancing employee effectiveness and operational efficiency. Demonstrates exceptional problem-solving and staff training skills, driving high-quality standards and performance.
Overview
3
3
years of professional experience
Work History
Supervisor/Manager
Fired Pie
Glendale
12.2023 - Current
- Facilitated team meetings and workshops to align on goals and strategies.
- Recruited and trained new employees to meet job requirements.
- Utilized problem solving skills to resolve conflicts between team members or customers in a professional manner.
- Reviewed completed work to verify consistency, quality, and conformance.
- Established protocols for handling customer complaints in an efficient manner.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with all safety standards and regulations in the workplace.
Line Lead
The Bookish Box & Stuff
Chandler
08.2022 - 12.2023
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Identified and segregated non-conforming material and taught line-workers how to identify non-conformance.
- Prepared line set-ups for following shifts for overall increased line efficiency.
- Created reports detailing productivity levels, inventory counts, absenteeism rates.
- Assisted in the training of new line leads and production workers.
- Directed workflow, monitored progress, and ensured deadlines were met.
- Monitored product quality, identifying and addressing issues to maintain high standards.
- Produced quality products by palletizing, packaging and assembling finished items.
- Fostered a positive and inclusive team culture, motivating staff to achieve their best performance.
- Maintained accurate records of daily production numbers and employee attendance.
Education
High School Diploma -
Ajo High School
Ajo, AZ05-2010
Skills
- Training program creation
- Employee onboarding
- Organizational development
- Staff training and development
- Store performance evaluations
- Inventory management
- Operations management
Affiliations
- Active in EDM communities supporting local DJ's, Producers, and Musicians by working at festivals and events.
- Manage Online Gaming Communities
- Song Writer
Timeline
Supervisor/Manager
Fired Pie
12.2023 - Current
Line Lead
The Bookish Box & Stuff
08.2022 - 12.2023
High School Diploma -
Ajo High School
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