Joseph Mavis
Maricopa
Summary
Dedicated Field Support Technician with a strong focus on communication, problem-solving, and attention to detail. Committed to ensuring timely service delivery and customer satisfaction while adhering to safety standards.
Overview
6
6
years of professional experience
Work History
Field Support Technician
Gila River Telecommunications Inc.
Chandler
11.2022 - Current
- Handling trouble tickets, service orders, and Bluestakes, giving the best possible customer service and professionalism.
- Making sure installs, Bluestakes, and troubles are done in a timely manner, and tickets are closed daily.
- Keeping trucks, tools, and equipment organized and maintained to ensure optimal performance.
HDD Crew Lead
RP Companies Inc.
Phoenix
01.2020 - 11.2022
- Trained new crew members on equipment usage and company procedures.
- Conducted routine inspections of equipment and reported maintenance needs.
- Supervised daily operations and ensured adherence to safety protocols.
- Wrote out bore logs daily to ensure crew was aware of dangers and obstacles before drilling.
- Made sure all paperwork such as receipts, Daily Logs and Bore Logs were submitted each day.
Education
GED -
Maricopa High School
Maricopa, AZ12-2015
Skills
- Communication skills
- Time management
- Problem solving
- Attention to detail
- Adaptability to change
- Team collaboration
- OSHA certification
- Quality assurance
- Problem-solving
- Accountability and work ethic
Timeline
Field Support Technician
Gila River Telecommunications Inc.
11.2022 - Current
HDD Crew Lead
RP Companies Inc.
01.2020 - 11.2022
GED -
Maricopa High School