Joseph Page
New River
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining operations at Discount Tire. Skilled in project management and exceptional at fostering teamwork, demonstrated through efficient job site management and strong client relationships. Known for reliability and attention to detail, consistently improving service quality and operational efficiency.
Developed skills in hands-on, fast-paced environment, focusing on plumbing installations and system maintenance. Demonstrated ability to troubleshoot issues and ensure high-quality outcomes. Seeking to transition into a new field, bringing strong technical abilities and problem-solving mindset.
Overview
9
9
years of professional experience
Work History
Plumbing Installer
Rooter Ranger
07.2022 - Current
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential properties.
- Minimized downtime between jobs by regularly organizing, cleaning, and maintaining the company vehicle and equipment.
- Maximized job efficiency by skillfully managing jobsites and delegating tasks to others.
- Maintained positive relationships with clients through clear communication, professionalism, and timely resolution of concerns or issues that arose during projects.
Assistant Manager
Discount Tire
06.2019 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, creating a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Tire Technician
Discount Tire
02.2016 - 04.2018
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Operated machines safely and correctly, including tire changers and wheel balancers.
Education
No Degree - Criminal Justice
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZHigh School Diploma -
Boulder Creek High School
Anthem, AZ05-2015
Skills
- Project management
- Troubleshooting
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Multitasking
- Reliability
Timeline
Plumbing Installer
Rooter Ranger
07.2022 - Current
Assistant Manager
Discount Tire
06.2019 - 07.2022
Tire Technician
Discount Tire
02.2016 - 04.2018
No Degree - Criminal Justice
Maricopa Community Colleges, Paradise Valley Community College
High School Diploma -
Boulder Creek High School
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