Joseph Roberts
Queen Creek
Summary
At Fry's Marketplace, I excelled in enhancing customer satisfaction and loyalty, demonstrated by efficiently managing checkout processes and resolving complaints with a professional demeanor. Skilled in stocking and POS system operation, I fostered long-term relationships through outstanding interpersonal relations and a friendly, professional appearance, contributing significantly to business growth.
Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts, and locating items for customers. Proficient in stock management and sales support.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front End Courtesy Clerk
Fry's Marketplace
04.2024 - Current
- Helped customers take merchandise out of store and loaded items into vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Assisted customers with large purchases by carrying items to vehicles.
- Restocked and organized merchandise in front lanes.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Maintained clean and tidy checkout area to optimize service delivery.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
High School Diploma -
Queen Creek High School
Queen Creek, AZ05-2025
Skills
- Stocking shelves
- POS system operation
- Interpersonal relations
- Store maintenance
- Bagging expertise
- Workplace safety
- Cart returns
- Grocery bagging
- Stock replenishment
- Outgoing and friendly
- Professional appearance
- Product restocking
Certification
- Photoshop CC Certification - Adobe.
Timeline
Front End Courtesy Clerk
Fry's Marketplace
04.2024 - Current
- Photoshop CC Certification - Adobe.
High School Diploma -
Queen Creek High School
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