Joseph Ryan
Tucson
Summary
Results-driven B2B sales professional with 11+ years of experience in consultative selling, prospecting, and account management across insurance and industrial supply markets. Proven ability to penetrate competitive accounts, build executive-level relationships, and close solution-based deals through needs discovery and value-driven presentations. Strong background in benefits education, employee onboarding support, and compliance-focused client communication. Known for disciplined pipeline management, high outbound activity, and consistent revenue performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Insurance Agent
Aflac
03.2024 - Current
- Developed tailored insurance plans to meet client needs and preferences.
- Educated clients on policy benefits and coverage options through effective communication.
- Managed claims process, ensuring timely resolution and customer satisfaction.
- Built strong relationships with clients to foster trust and retention.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Sales Manager
United Contractors Supply
06.2021 - 05.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Streamlined office procedures and documentation processes to enhance workflow effectiveness.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
Sales Associate
United Contractors Supply
05.2014 - 05.2021
- Developed strong relationships with clients, enhancing customer loyalty and repeat business.
- Engaged potential clients through persuasive communication to drive interest in products/services.
- Trained junior callers on effective techniques and best practices for cold calling.
- Stayed up-to-date on industry trends and competitor activities, ensuring well-informed discussions with potential clients.
- Analyzed client data to drive strategic decisions, optimizing service offerings to meet evolving market needs.
- Improved customer satisfaction rates by providing tailored solutions to meet individual client needs.
Education
Life And Health Insurance License -
Arizona Department of Insurance
Tucson03-2024
High School Diploma -
Canyon Rose Academy
Tucson05-2015
Skills
- Professionalism and ethics
- Customer follow-up
- Client relations
- Customer service
- Objection handling
- Sales strategy development
- Training and mentoring
- Payroll administration
Accomplishments
- Aflac Rookie of the Year – Arizona: Recognized as the top-performing new agent statewide for rapid ramp-up, elite prospecting discipline, and early production excellence.
- Top 500 Producer Nationwide (Back-to-Back Years): Ranked among the top 500 out of 30,000+ insurance agents nationally for consecutive years based on total production and performance.
Certification
- State of Arizona – Licensed Life, Accident & Health Insurance Producer (Active)
Timeline
Insurance Agent
Aflac
03.2024 - Current
Sales Manager
United Contractors Supply
06.2021 - 05.2023
Sales Associate
United Contractors Supply
05.2014 - 05.2021
Life And Health Insurance License -
Arizona Department of Insurance
High School Diploma -
Canyon Rose Academy