Joseph Saville
Surprise
Overview
27
27
years of professional experience
Work History
Pool Technician
Azjoes Pool Service
Surprise
10.2018 - Current
- Maintained pool water chemistry to ensure safe swimming conditions.
- Conducted regular equipment inspections for optimal performance and safety.
- Cleaned pool surfaces and removed debris using specialized tools.
- Assisted customers with inquiries and provided guidance on pool maintenance.
- Managed chemical inventory and ensured proper storage procedures were followed.
- Collaborated with team members to schedule service appointments efficiently.
- Educated clients on best practices for pool care and maintenance routines.
- Developed service reports to document work performed and equipment status.
- Performed weekly pool cleaning and maintenance, including skimming water surfaces, vacuuming pool bottoms, brushing walls and steps, and backwashing filters.
- Inspected pool equipment for proper functioning of pumps, filters and control equipment.
- Cleaned debris from filter system components on a regular basis in order to maintain optimal performance of the system.
- Repaired and installed motors, vacuums and filters, replacing parts approaching failure point after consulting customers.
- Trained and supervised new pool-cleaning staff in safe and productive services that generated satisfied and loyal customers.
Retail Manager
Circle K
Surprise
10.1999 - 10.2018
- Managed daily operations to ensure smooth store functionality.
- Led team training sessions to enhance customer service skills.
- Oversaw inventory management and stock replenishment processes.
- Developed promotional displays to attract customer interest and sales.
- Implemented effective scheduling to optimize staff performance and coverage.
- Monitored cash handling procedures for accuracy and security compliance.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Collaborated with corporate on marketing initiatives and community events.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Developed strategies for increasing sales and improving customer service.
- Created weekly schedules for store employees according to labor laws and budget constraints.
- Maintained store staff by recruiting, orienting and training employees.
- Analyzed financial data to identify areas of improvement for profitability.
- Ensured compliance with safety regulations in accordance with company policy.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Attended trade shows, conferences, and other industry events to stay current with trends.
- Met or exceeded fiscal sales goals, maximizing operating budgets.
- Performed regular price checks on competitor stores in order to remain competitive.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Implemented new policies and procedures to improve efficiency.
- Monitored store security systems to protect against theft or vandalism.
- Maintained positive relationships with customers by providing exceptional service.
- Resolved conflicts among staff, maintaining a harmonious workplace.
- Conducted performance evaluations for staff, identifying areas for improvement.
- Fostered a positive work environment, encouraging teamwork and employee engagement.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Managed visual merchandising, maintaining standards and elevating customer experience.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Ged
Greensburg, PAHempfield Sr High
Greensburg, PASkills
- Pool maintenance
- Water chemistry
- Chemical handling
- Equipment repair
Timeline
Pool Technician
Azjoes Pool Service
10.2018 - Current
Retail Manager
Circle K
10.1999 - 10.2018
Ged
Hempfield Sr High