Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Stark

Winslow

Summary

Dynamic Collections Manager with a proven track record at Buddy's Home Furnishings, excelling in past due balance management and customer service. Expert in collections tracking and problem-solving, I trained teams to enhance performance strategies, ensuring timely payments while maintaining strong client relationships. Recognized for exceptional organization and attention to detail.

Overview

2
2
years of professional experience

Work History

Collections Manager

Buddy's Home Furnishings
10.2023 - Current
  • Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
  • Oversaw daily posting of payments to customer accounts.
  • Contacted customers to discuss late payments and options for remitting amounts due.
  • Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
  • Contacted clients with past-due payments and actively monitored payments due from clients.

Education

High School Diploma -

Winslow High School
Winslow, AZ

Skills

  • Past due procedures
  • Past due balance management
  • Superior attention to detail
  • Collections tracking
  • Exceptional organization
  • Customer service
  • Problem-solving
  • Complex Problem-solving
  • Attention to detail
  • Teamwork and collaboration

Timeline

Collections Manager

Buddy's Home Furnishings
10.2023 - Current

High School Diploma -

Winslow High School
Joseph Stark