Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Warner

Mesa

Summary

Dynamic professional with extensive experience at Unifi Aviation, excelling in team management and customer service. Proven track record in coaching and mentoring staff, eagerness to learn while advancing in training, and resolving complex issues. Skilled project management, leveraging industry expertise to drive results and foster client relationships.

Overview

4
4
years of professional experience

Work History

Traveling Agent/Supervisor(TDY)

Unifi (Avelo, Breeze, Delta, Frontier)
02.2024 - Current
  • Inform and train employees on policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Support operations when staffing is short or management/leadership is missing
  • Manage inbound and outbound aircraft for on time departures.
  • Role: GSC, CRO, Brakeride Trainer, Deicing, Load manager(ALA, AIC)

Solar Sales Consultant

Aveyo Sales
10.2023 - 06.2024
  • Created sales and marketing tools, growing clientele and generating quality sales leads.
  • Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
  • Making first impressions and sparking interest on a door to door basis.
  • Punctual on time responses to emails and phone calls with client.

Ramp and Customer Service

Unifi (Avelo, Delta)
07.2023 - 02.2024
  • Developed strong communication and organizational skills through working as a team.
  • Resolved problems, improved operations and provided exceptional service.
  • Implementing a safety first and safety always mindset as a team.
  • Relating with and assisting customers in a timely manner.

Design/Manage/Sales

Dave’s Home Supply
05.2021 - 06.2023
  • Interior design and spec materials for new construction homes, renovations, and commercial developments.
  • Use sales programs to price and manage my orders to insure updated timelines and competitive pricing.
  • Hire and manage installers along with doing inspections on work progress and quality.
  • Used critical thinking to break down problems, evaluate solutions and make decisions while communicating with my client.
  • Strengthened communication skills through regular interactions with others.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

High School Diploma -

Crater High School
Central Point, OR
06-2020

Skills

  • Industry expertise
  • Coaching and mentoring
  • Team management
  • Timely communication

Timeline

Traveling Agent/Supervisor(TDY)

Unifi (Avelo, Breeze, Delta, Frontier)
02.2024 - Current

Solar Sales Consultant

Aveyo Sales
10.2023 - 06.2024

Ramp and Customer Service

Unifi (Avelo, Delta)
07.2023 - 02.2024

Design/Manage/Sales

Dave’s Home Supply
05.2021 - 06.2023

High School Diploma -

Crater High School
Joseph Warner