Microsoft Office
JOSHGUN IBRAHIMOV
Head Butler
Absheron/Saray
Summary
Previous professional experience includes enhancing guest experiences through expert cleaning management and personalized concierge services. High standards of hygiene were maintained, sophisticated event planning executed, and staff trained in service excellence. A strong focus on service quality and attention to detail demonstrated a commitment to maximizing guest satisfaction.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Head Butler
Be Premium Bodrum
01.2021 - 07.2024
- Fostered a culture of continuous learning among internal staff through training workshops and seminars on topics related to service excellence, etiquette and safety/security protocols.
- Enhance the guest experience by anticipating needs and providing personalized, high-quality service.
- Lead the recruitment, training and supervision of new staff to maintain exceptional service standards.
- Conducting regular performance appraisals among staff to identify strengths, areas for improvement and design appropriate training plans.
Butler
The Bodrum Royal Palace
06.2020 - 11.2020
- Enhanced guest experiences by providing personalized and attentive services based on their preferences.
- Coordinated travel arrangements for family members and guests, ensuring smooth travels and enjoyable experiences.
- Oversee all housekeeping and housekeeping to quality standards.
- Assist with event planning and execution, ensuring successful meetings that leave lasting impressions on attendees.
- Maintains trust between employer and employee by handling confidential personal information in a discreet and sensitive manner.
Butler
The Bodrum by Paramount Hotels & Resorts
05.2018 - 11.2019
Education
Bachelor of Science - Tourism Management
Balikesir University
09.2014 - Current
No Degree -
X.Ismayılov 2 Saylı
Slavyanka, Gedebey 04.2001 -
Skills
Cleaning techniques
Concierge services
Yacht management
Wine pairing
Housekeeping services management
Check in registration
Planning events
Problem-solving abilities
Travel administration
Hygiene standards
Software
Sedna Cloud
Micros System
Opera(Oracle)
Timeline
Head Butler
Be Premium Bodrum
01.2021 - 07.2024
Butler
The Bodrum Royal Palace
06.2020 - 11.2020
Butler
The Bodrum by Paramount Hotels & Resorts
05.2018 - 11.2019
Bachelor of Science - Tourism Management
Balikesir University
09.2014 - Current
No Degree -
X.Ismayılov 2 Saylı
04.2001 -