Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Appleby

Tucson

Summary

Seasoned and trained leader, bringing demonstrated safety management and performance optimization skills gained during experience in high pressure and unpredictable settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems.

Overview

10
10
years of professional experience

Work History

Line Service Supervisor

Millionair
08.2022 - 07.2025
  • Participated in emergency response planning efforts, contributing valuable insights based on experience in line service operations.
  • Coordinated with maintenance department to address any equipment issues promptly, reducing downtime in operations.
  • Implemented staff training programs to boost overall team performance and skill levels.
  • Enhanced safety standards with regular equipment inspections and maintenance procedures.
  • Developed action plans to address identified areas of improvement within the team's performance metrics.
  • Provided timely and accurate communication to pilots, coordinating fueling requests and ground services.
  • Reduced aircraft turnaround time through effective delegation of responsibilities to line service technicians.
  • Oversaw quality assurance initiatives, ensuring consistent delivery of high-quality services across all aspects of line operations.

Island Attendant

Western Propane Service
06.2018 - 05.2022
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
  • Improved safety measures with thorough inspections and immediate reporting of any hazards.

Steward/Busser

The Vig Uptown
10.2016 - 04.2017
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.

Cashier/Steward

Pioneer Valley HS Lunch Service
08.2015 - 06.2016
  • I was in charge of working the registers as well as preparing the food for the next day's service. I was also called to the back at times if they were short on workers to do the dishes and wipe down counters/tables
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Education

Associate of Science - Environmental Science

Grand Canyon University
Phoenix, AZ
06-2017

High School Diploma -

Pioneer Valley High School
Santa Maria, CA
01.2016

Skills

  • Recordkeeping and documentation
  • Staff training and development
  • Delegation and supervision
  • Customer service
  • Ground support equipment operation
  • Hazardous materials handling
  • Fire prevention
  • Incident reporting
  • Crew coordination

Timeline

Line Service Supervisor

Millionair
08.2022 - 07.2025

Island Attendant

Western Propane Service
06.2018 - 05.2022

Steward/Busser

The Vig Uptown
10.2016 - 04.2017

Cashier/Steward

Pioneer Valley HS Lunch Service
08.2015 - 06.2016

Associate of Science - Environmental Science

Grand Canyon University

High School Diploma -

Pioneer Valley High School

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Joshua Appleby