Summary
Overview
Work History
Education
Skills
Interests
Timeline
Objective
Generic

Joshua Emmanuel Aguirre

Phoenix

Summary

Experienced engagement professional prepared to excel in this role. Strong track record in fostering effective collaboration, driving client satisfaction, and meeting strategic goals. Expertise in communication, relationship-building, and adapting to changing needs. Reliable team player focused on achieving impactful results and enhancing overall engagement.

Overview

26
26
years of professional experience

Work History

Student Engagement Specialist

Risepoint
02.2020 - 03.2025
  • Proactively engaged with prospective students in a goal oriented, metrics driven environment. Assigned University Partnerships include: Eastern Washington University, Southern Utah University, University of Northern Colorado, and Southern Oregon University.
  • Utilized motivational interviewing techniques to encourage positive change in clients'' lives
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Built strong relationships with clients through active listening and empathy, resulting in increased loyalty and retention.

Certified Debt Consultant

Freedom Financial
01.2019 - 01.2020
  • Consulted and enrolled qualified clients in Freedom Debt Relief programs to help pay off consumer debt. Received and worked fresh leads daily through outbound and inbound calls and emails.
  • Laid off due to COVID-19

Senior Military Enrollment Specialist

Chamberlain College of Nursing
01.2016 - 01.2019
  • Networked and developed professional relationships to generate personally developed inquiries. Provided support and consultation for future students utilizing Military benefits.
  • Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs.
  • Increased enrollment numbers by developing and implementing targeted outreach campaigns.

Senior Enrollment Advisor

Northcentral University/National University
01.2012 - 01.2016
  • Responsible for the recruitment communications directed toward prospective students. Also responsible for the assisting of prospective students in the decision-making process relative to the academic, schedule, time, motivation, and cost benefits of attending NCU.
  • Implemented CRM software tools for better tracking of prospective student interactions, resulting in improved communication efforts.
  • Collaborated with financial aid office staff to help students understand available funding options and navigate the application process.
  • Established a professional development program for enrollment advisors, increasing overall team performance and job satisfaction.

Facebook Client Partner

Revana (Facebook)
01.2011 - 01.2012
  • Created Ads, targeted specific audience, helped track market campaign results, and establish customer relations for long-term use with Facebook Platform.
  • Strengthened client relationships by consistently delivering tailored solutions and proactive communication.
  • Reviewed client feedback regularly to pinpoint areas requiring improvement, implementing necessary changes for enhanced service quality over time.

Senior Tribal Relations Healthcare Counselor

University of Phoenix
01.2006 - 01.2010
  • Advised on healthcare and nursing degree programs, determined eligibility of potential students, assisted with correct process of Tribal funding and other financial resources.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.

Haul Truck Driver

Asarco
01.2004 - 01.2005
  • Duties included but were not limited to: Operation and daily inspections on heavy-duty equipment. Kept close communication with control tower on status of the 250,000 ton / day production quota. Also, successfully adapted to shift work and frequent overtime.
  • Maintained high levels of safety awareness, performing regular hazard assessments and reporting any issues promptly to management.
  • Enhanced operational efficiency by conducting pre-shift inspections and maintenance checks on haul trucks.

Correctional Officer II

Department of Corrections – Special Mgt. Unit I
01.2003 - 01.2004
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Was accountable for management of over four hundred inmates of various backgrounds. Additional responsibilities included daily evaluations, assisting in rehabilitation process, and inmates well being. Completed Correctional Academy, firearms qualification - expert marksman.


Supply Management Specialist

United States Navy
01.1999 - 01.2003
  • Documented physical supply chain processes such as workflows, cycle times, position responsibilities and system flows.
  • Assessed appropriate material handling equipment needs and staffing levels to load, unload, move or store materials.
  • Dealt with high ranking executives, CEO’s, and foreign ambassadors. Assisted in five – star quality overseas receptions. Deployed to the Persian Gulf in support of Operations Iraqi Freedom, Southern Watch, and Enduring Freedom receiving numerous accolades from foreign dignitaries, Military Officers, and crewmembers. Active participant in Overseas Security Forces.


Education

Master of Marriage and Family Therapy - Military Family Therapy

Walden University

NASM Certification -

NPTI Personal Training Institute

Bachelor of Science in E - Business, Management and Information Technology

University of Phoenix
02.2010

Diploma - undefined

Hayden High School
01.1999

Skills

  • Effective communication under pressure
  • Proficient in goal-driven teamwork
  • Goal-oriented mindset
  • Experienced in social dynamics understanding
  • Enthusiastic and experienced in overseas travel
  • Operational surveillance inspections
  • Proficient in Microsoft Office and CRM software

Interests

  • Woodworking
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Gardening
  • Martial Arts
  • Learning new cooking techniques and expanding my culinary skills
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Student Engagement Specialist

Risepoint
02.2020 - 03.2025

Certified Debt Consultant

Freedom Financial
01.2019 - 01.2020

Senior Military Enrollment Specialist

Chamberlain College of Nursing
01.2016 - 01.2019

Senior Enrollment Advisor

Northcentral University/National University
01.2012 - 01.2016

Facebook Client Partner

Revana (Facebook)
01.2011 - 01.2012

Senior Tribal Relations Healthcare Counselor

University of Phoenix
01.2006 - 01.2010

Haul Truck Driver

Asarco
01.2004 - 01.2005

Correctional Officer II

Department of Corrections – Special Mgt. Unit I
01.2003 - 01.2004

Supply Management Specialist

United States Navy
01.1999 - 01.2003

Bachelor of Science in E - Business, Management and Information Technology

University of Phoenix

Diploma - undefined

Hayden High School

Master of Marriage and Family Therapy - Military Family Therapy

Walden University

NASM Certification -

NPTI Personal Training Institute

Objective

To obtain a full-time position while consistently proving to be a top producer and exceeder of quotas and expectations.
Joshua Emmanuel Aguirre