Joshua Marshak
Flagstaff,AZ
Summary
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Expect an enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for guests. Skilled in anticipating customer needs, proven ability to train staff and prioritize tasks effectively, and addressing complaints while resolving issues in a timely manner. Experienced in maintaining focus and a positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Server
Chili's Restaurant
12.2024 - Current
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, bussed, and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Busser
Olive Garden Restaurant
04.2024 - 04.2025
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Warehouse Worker
AMER-I-MEX
05.2021 - 08.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 75 pounds.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Education
High School Diploma -
Flagstaff Arts And Leadership Academy
Flagstaff, AZ05-2023
Skills
- Cash handling
- Server training
- Exceptional customer service
- Positive and professional
- Task prioritization
- Menu presentation
- Multitasking and organization
- Team member support
- Strong work ethic
- Calm demeanor
Timeline
Server
Chili's Restaurant
12.2024 - Current
Busser
Olive Garden Restaurant
04.2024 - 04.2025
Warehouse Worker
AMER-I-MEX
05.2021 - 08.2022
High School Diploma -
Flagstaff Arts And Leadership Academy
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