Joshua Moore
San Tan Valley
Summary
Results-driven professional with extensive experience in mechanical repairs and preventive maintenance. Focused on achieving operational excellence through effective team leadership and process enhancement, ready to contribute to organizational success.
Overview
11
11
years of professional experience
Work History
Maintenance Technician III
SK Food Group - Groveport Facility
Groveport, OH
11.2019 - 03.2025
- Conducted routine maintenance and repairs on production equipment to ensure optimal functionality.
- Diagnosed mechanical issues and implemented effective solutions to minimize downtime.
- Collaborated with team members to enhance preventive maintenance programs and improve equipment reliability.
- Trained junior technicians on safety protocols, tools usage, and best practices for equipment maintenance.
- Maintained accurate records of maintenance activities and inventory management for parts and supplies.
- Streamlined workflow processes, reducing response time for urgent repair requests through improved communication strategies.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Service Manager
Arizona Kawasaki Slingshot
Apache Junction, AZ
02.2014 - 08.2019
- Led service team to enhance customer satisfaction through effective communication and timely issue resolution.
- Streamlined service processes, improving operational efficiency and reducing turnaround times for repairs and maintenance.
- Developed training programs for technicians, fostering skill enhancement and knowledge sharing within the team.
- Implemented quality control measures, ensuring compliance with safety regulations and industry standards in all service operations.
- Analyzed service department performance metrics to identify trends and drive continuous improvement initiatives.
- Established strong vendor relationships, negotiating contracts that improved service capabilities and reduced costs.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Education
Course Completion - Harley Davidson Technician Program
Motorcycle Mechanics Institute
Phoenix, AZ11-2005
Skills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Safety awareness
- Electrical troubleshooting
- Hand and power tools
- Mechanical repair
- Equipment installation
Timeline
Maintenance Technician III
SK Food Group - Groveport Facility
11.2019 - 03.2025
Service Manager
Arizona Kawasaki Slingshot
02.2014 - 08.2019
Course Completion - Harley Davidson Technician Program
Motorcycle Mechanics Institute