Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joshua Nestved

Lake Havasu City

Summary

Dynamic Service Technician with a proven track record at STERIS, excelling in troubleshooting and preventive maintenance. Recognized for exceptional customer service and attention to detail, effectively resolving hardware and software issues. Skilled in compliance documentation and analytical thinking, ensuring optimal equipment performance and client satisfaction.

Helpful professional commended as valuable team player with expertise in submitting VA disability claims and appeals. Ready to bring 1.5 years of relevant work experience the team.

Overview

13
13
years of professional experience

Work History

Service Technician

STERIS
11.2024 - 08.2025
  • Evaluated systems according to predetermined checklist and noted issues.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Veterans Service Officer

Florida Department of Veterans Affairs
06.2023 - 11.2024
  • Maintained accurate records and full compliance with government regulations and agency guidelines.
  • Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
  • Designed individualized service plans that took into account clients' goals and preferences.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Referred families to shelters, legal resources, and educational programs.
  • Provided in person and telecommunication advise for all veterans who needed assistance.
  • Trained other VSO's in the office to give the best representation of the FDVA.
  • Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
  • Facilitated outreach activities to build community awareness.
  • Submitted over 1,000 VA disability claims and appeals.

Police Officer

Oxford Police Department
01.2022 - 01.2023
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Answered emergency calls for help from citizens and business owners.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Monitored traffic violations, issuing citations as necessary.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Provided testimony in court proceedings.

Aviation Machinist's Mate

United States Navy, USN
12.2012 - 04.2019
  • Obtained fuel and oil samples to check for contamination.
  • Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
  • Inspected all received aircraft parts to verify compliance with FAA regulations.
  • Removed components such as landing gear, engines, and flight control.
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Maintained repair logs to document all corrective and preventive aircraft maintenance.
  • Diagnosed faults and developed resolution plans.
  • Maintained, repaired and rebuilt aircraft structures and fuel, electrical, and oxygen systems.
  • Evaluated individual aircraft components to identify and troubleshoot issues.
  • Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
  • Recorded maintenance actions in aircraft logbooks.
  • Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
  • Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.

Education

Criminal Justice

University of Mississippi
University, MS
08-2023

Skills

  • Work order prioritization
  • Time tracking
  • Analytical thinking
  • Compliance documentation
  • Attention to detail
  • Work with minimal supervision
  • Document management
  • Verbal and written communication
  • Customer service
  • Client relationship management
  • Professional and courteous
  • Customer relationship management

Accomplishments

I was previously accredited with the American Legion as a VSO in the state of Florida.

Since leaving the position of VSO I have been able to help 4 family members obtain the status of 100% P&T with using nothing but VA.gov.

Timeline

Service Technician

STERIS
11.2024 - 08.2025

Veterans Service Officer

Florida Department of Veterans Affairs
06.2023 - 11.2024

Police Officer

Oxford Police Department
01.2022 - 01.2023

Aviation Machinist's Mate

United States Navy, USN
12.2012 - 04.2019

Criminal Justice

University of Mississippi

Similar Profiles

CREATE PROFILE
Joshua Nestved