Joshua Scales
Phoenix
Summary
Dynamic Business Development Manager with a proven track record at RECOVIA, excelling in lead generation and relationship building. Achieved top performer status within 30 days, growing patient referrals by 96%. Expert in Salesforce and negotiation, driving strategic sales initiatives and enhancing customer satisfaction through effective communication and tailored solutions.
Overview
7
7
years of professional experience
Work History
Business Development Manager
RECOVIA
Phoenix
07.2024 - Current
- Evaluated goal progress through regular engagement with executive leadership during weekly meetings.
- Analyzed customer feedback to identify product and service improvement opportunities.
- Maintained a comprehensive database of current clients and potential leads for strategic sales initiatives.
- Executed pipelining and territory management to uncover new customer prospects.
- Conducted training sessions for sales staff on effective communication techniques.
- Achieved top performer status within 30 days, showcasing rapid adaptability.
- Grew territory from 140 to 275 patients referred monthly, the highest in company history in the last two years.
Regional Sales Manager
Traction Capital and Leasing
North Carolina
08.2023 - Current
- Develop and execute strategic marketing plans to increase product sales.
- Maintain an in-depth understanding of our software and services, from simple to complex offerings.
- Effectively communicate the value proposition and benefits of solutions to potential clients
- Understand the unique needs and challenges of each client and tailor solutions to meet their specific requirements
- Cultivated strong relationships with key stakeholders such as media outlets, suppliers, and vendors.
- Conducted product demos, presentations, and training sessions to demonstrate software capabilities to clients.
- Maintained an up-to-date knowledge of industry trends and developments related to software solutions offered by the company.
Sr. Account Executive
JR Capital, LLC
Scottsdale
09.2022 - 08.2023
- Providing equipment financing and working capital to business owners - Conducted and led entire walkthrough customer acquisition life cycle which included contract negotiations and leading full underwriting process while adhering to business constraints and expectations
- Proactively identified a potential opportunity cost gap when dealing with candidates with lower creditworthiness. Initiated and led the development of a complimentary educational program to convert these candidates into paid subscribers. This initiative significantly improved the company's profit and loss financials, rescuing what would have otherwise been lost opportunities.
- Unearthed methods to enhance revenue streams for paid subscribers, ultimately strengthening customer retention.
- Directed and orchestrated tailored demonstrations and presentations to successfully convert sizable third-party, multi-million-dollar companies into paid subscribers. This initiative led to a substantial increase in company revenue and projected earnings.
- Implemented proactive marketing strategies to consistently retain customers and maintain the company's top-of-mind presence.
- Engaged in daily outbound cold prospecting, making over 200 calls, while consistently meeting a 100% sales quota and closing deals with values exceeding $500k.
Business Development Representative
PolicyCo
02.2022 - 10.2022
- Ranked among the top 3 performers in the entire sales department for consistently meeting and exceeding sales quota goals
- Streamlined the correlation between policies, procedures, controls, and evidence. Identified and qualified leads, and subsequently converted them into product demonstrations.
- Facilitated alignment between policy and compliance. Cultivating relationships with clients and other business representatives.
- Articulated the value proposition and advantages of our solutions to potential clients with effectiveness.
- Served as the primary point of contact for clients, promptly addressing their inquiries and concerns, resulting in successful conversions to paid subscribers.
- Stayed current on industry trends and competitors to effectively identify opportunities and potential threats.
- Demonstrated expertise in utilizing industry-leading sales tools to enhance productivity during impactful sales presentations.
Real Estate Sales
J. Allan Investments
Columbus
08.2018 - 03.2022
- Acted as a liaison when prospecting potential company acquisitions while adhering to budget constraints and procedural operations
- Oversee renovation expenses to ensure the project is within budget.-Locate and hire quality, affordable contractors to perform remodeling - Continually analyzed financial reports to for each acquisition to ensure
- Ensured compliance with all applicable laws and regulations related to accounting practices.
- Prepared monthly financial reports for senior management review.
- Developed and implemented financial strategies to maximize profits and reduce costs.
- Monitored cash flow and prepared forecasts on future cash requirements.
- Provided leadership, guidance, coaching and mentoring to staff members.
- Assisted in the development of new accounting systems for use across multiple departments within the organization.
- Researched and resolved discrepancies between reported figures and actual results.
- Purchase, rehab, and sale properties for profit.- Private lend to other investors in the area.
Education
Associate's degree - History
Shawnee State University
Portsmouth, OH05.2014
Skills
- Salesforce and HubSpot
- Cold calling
- Lead generation and management
- Account management
- Sales strategy and consulting
- Relationship building
- Closing techniques
- Microsoft Office applications
- Customer service excellence
- Business analysis
- Search engine optimization (SEO)
- Negotiation skills
- Adobe Creative Suite proficiency
- Customer relationship management (CRM)
- Email marketing strategies
- B2B sales expertise
- CRM software proficiency
- Sales techniques
- Pricing strategies
- Marketing fundamentals
- Networking skills
Accomplishments
- Top performer at Recovia for 11 out of 12 month. Still holding this currently.
Timeline
Business Development Manager
RECOVIA
07.2024 - Current
Regional Sales Manager
Traction Capital and Leasing
08.2023 - Current
Sr. Account Executive
JR Capital, LLC
09.2022 - 08.2023
Business Development Representative
PolicyCo
02.2022 - 10.2022
Real Estate Sales
J. Allan Investments
08.2018 - 03.2022
Associate's degree - History
Shawnee State University
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