Joshua Seeburger

Duties include cleaning, maintaining, and repairing pools and their equipment. As well perform chemical treatments, adding tablets and acid to ensure the water is chemically balanced.

Maintaining equipment

• Install, service, and repair pumps and filters
• Perform preventative maintenance on equipment

Chemical treatments

• Test water for chemical levels, Mix chemicals, Apply chemicals as needed, Balance chlorine and pH levels
• Provide chemical treatments to get rid of algae(yellow, green, or yellow).

Repairing Perform minor repairs to pools and pool equipment, Identify damage in pool walls, and Participate in emergency repair situations

• Implemented seasonal preparation procedures to protect pools from damage during winter months or other weather-related events.
• Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
• Demonstrated attention to detail when cleaning pool surfaces, skimmers, filters, pumps, and accessories for optimal performance.
• Improved customer satisfaction by providing consistent and thorough pool maintenance services.
• Contributed positively to the company''s reputation by upholding high standards of professionalism, work ethic, and customer care.
• Streamlined scheduling process for improved time management and increased productivity during busy seasons.
• Provided prompt response to emergency situations such as leaks or malfunctioning equipment, preventing further damage or loss of use for clients'' pools.
• Managed inventory of supplies, maintaining adequate stock levels while minimizing waste and unnecessary expenses.
• Increased client retention through the delivery of exceptional customer service and communication skills.
• Educated clients on proper pool care techniques, resulting in reduced maintenance issues and longer-lasting equipment lifespan.

• Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
• Improved network efficiency by optimizing configurations and implementing necessary updates.
• Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
• Improved IT support efficiency, creating detailed documentation for common issues and solutions.
• Streamlined ticket resolution process, significantly reducing response times

• Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
• Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
• Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
• Delivered exceptional service, consistently meeting or exceeding performance metrics.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Provided personalized product recommendations based on customers'' needs and preferences.
• Implemented strategies for upselling and cross-selling, maximizing sales revenue opportunities.
• Responded to customer requests for products, services, and company information.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Generated repeat business through exceptional customer service.
• Facilitated clear communication between employees and upper management through regular meetings and updates.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Engaged with customers to build rapport and loyalty.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.