Joshua Urrutia

• Enhance customer satisfaction by streamlining parts ordering process and improving response times.
• Offer hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Boosted customer satisfaction by establishing rapid response system for parts inquiries and orders.
• Improved inventory turnover with proactive demand forecasting and replenishment strategies.
• Conduct regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
• Reduce costs by negotiating best prices with vendors, and streamlining the procurement processes to assure best prices for materials and services.
• Streamlined inventory management processes, significantly reducing part shortages and enhancing service efficiency.
• Ensure compliance with all relevant safety regulations within the parts department by conducting regular inspections and maintaining proper documentation.
• Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
• Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
• Manage procurement process, i.e., create and issue purchase orders, receive merchandise, collect packing slips/ invoices, and ensure profit mark-up is on trend.

• Maintained meticulous records of parts warranties, ensuring customers received entitled benefits and fostering trust.
• Improved supplier relationships by negotiating better terms, leading to cost savings and more reliable part availability.
• Performed cycle counts in order to keep track of inventory.
• Closed repair orders
• Worked with minimal supervision.

• Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
• Created and received invoices in order to purchase and receive supplies
• Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
• Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.

MOD Selector

• Moved loads using forklifts and other lift equipment.
• Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
• Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.

Pharmacy Associate

• Supported pharmacists in ensuring medication safety by diligently following protocols for checking drug interactions and expiration dates.
• Maintained a clean, organized workspace that facilitated efficient work processes and reflected positively on the pharmacy''s image.
• Contributed to a safe pharmacy environment by adhering to strict medication storage guidelines and disposal procedures.

Warehouse Replenisher

• Promoted a safe working environment by adhering to safety guidelines during all replenishment activities.
• Maintained optimal product availability with diligent monitoring of stock levels and timely reordering.
• Improved inventory accuracy by conducting regular stock checks and updating records promptly.

Inventory Control Specialist

• Used equipment like forklifts and pallet jacks to move inventory.
• Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
• Audited and corrected discrepancies in inventory numbers.
• Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
• Unloaded shipments, reviewed merchandise, and tracked paperwork.