Josie Nielsen
Prescott
Summary
Detail-oriented team member with expertise in customer service and food preparation. Committed to maintaining cleanliness and enhancing service speed. Ready to contribute to a positive work environment.
Overview
5
5
years of professional experience
Work History
Team Member
Blaze Pizza
West Des Moines, IA
08.2023 - 05.2026
- Prepared ingredients and assembled pizzas according to company standards for quality and presentation.
- Maintained cleanliness of workstations and adhered to the food safety regulations.
- Constantly collaborated with team members to enhance service speed and a healthy work environment.
- Assisted in training new employees on tasks and enthusiastic customer service skills.
Team Member
Panera Bread
Clive, IA
08.2022 - 08.2023
- Provided friendly and efficient customer service by taking orders in person and through the drive-thru.
- Prepared food and ingredients following food safety standards.
- Maintained cleanliness and organization of kitchen, dining, and work areas, including dishwashing and lobby upkeep.
- Assisted with closing procedures, ensuring the dining area was cleaned, stocked, and ready for the next business day.
- Handled cash transactions and assisted with end-of-day cash management, including securing funds in the safe.
- Collaborated with team members to maintain a smooth workflow
Team Member
McDonald's
West Des Moines, IA
04.2021 - 05.2022
- Provided friendly customer service while taking and processing customer orders.
- Prepared beverages and desserts, following company standards.
- Maintained cleanliness and organization of dining, beverage, and service areas.
- Assisted customers with questions and requests to ensure a positive dining experience.
- Worked efficiently in a fast-paced environment while balancing multiple tasks.
Education
Bachelor of Arts - Psychology
Iowa State University
Ames, IA05.2029
Skills
- Customer Service
- Cash Handling
- Food Preparation
- Creative Problem-Solving
- Communication
- Teamwork
- Time Management
- Attention to Detail
- Adaptability
- Calm Under Pressure
Timeline
Team Member
Blaze Pizza
08.2023 - 05.2026
Team Member
Panera Bread
08.2022 - 08.2023
Team Member
McDonald's
04.2021 - 05.2022
Bachelor of Arts - Psychology
Iowa State University