JOSÉ LUIS RIVERA GONZÁLEZ
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Summary
Results-driven hospitality leader with extensive experience in ultra-luxury hotels and resorts, specializing in F&B operations, wine & beverage programs, and guest experience optimization. Adept at driving revenue growth, cost control, and high-performance team leadership. Passionate about creating memorable guest experiences while maintaining the highest luxury service standards. Proven ability to manage high-net-worth clientele, optimize operational efficiency, and lead diverse teams.
Overview
12
12
years of professional experience
Work History
Food & Beverage Manager
Amangiri Resort
07.2024 - Current
- Oversee multiple F&B outlets, ensuring seamless operations and top-tier service
- Enhance guest experiences through curated dining and beverage offerings
- Lead a high-performing team, fostering professional development and excellence
- Drive cost efficiency and profitability while maintaining luxury brand standards
- Collaborate with culinary teams to innovate menu offerings and optimize service flow
Food & Beverage Manager
Amanyara Resort
02.2023 - 06.2024
- Managed daily PM operations across restaurants, bars, and in-room dining
- Maximized revenue by implementing strategic cost controls and upselling programs
- Developed strong relationships with UHNW guests, ensuring personalized service
- Led inventory and cellar management, maintaining optimal stock levels and quality
Wine & Beverage Manager / Sommelier
Amanyara Resort
12.2021 - 02.2023
- Directed the resort’s wine & beverage program, curating world-class selections
- Oversaw cellar management, ensuring inventory optimization and quality control
- Worked closely with the Director of F&B on cost control and service enhancements
Sommelier
Silversea Cruises & Oceania Cruises
01.2013 - 12.2021
Restaurant Assistant Manager
Nobu Hotel
01.2019 - 12.2019
Arbol Restaurant Assistant Manager
Las Ventanas al Paraíso (Rosewood Resort)
05.2019 - 10.2019
- Managed a team of 18+, ensuring exceptional guest service and profitability
- Increased revenue by optimizing upselling strategies and guest engagement
- Led inventory control, reducing waste and improving cost efficiency
Sommelier
One&Only Palmilla
01.2016 - 12.2017
Wine Steward
The Resort at Pedregal
01.2015 - 12.2016
Education
WSET Level 2 Award - Wines & Spirits
WSET
Master of Science - International Hotel Management
Les Roches Marbella
Les Roches Marbella12-2025
WSET Level 1 Award - Sake
WSET
01.2023
Certified Sommelier - undefined
Court of Master Sommeliers Americas
01.2015
B.S. - Hotel & Restaurant Management
Instituto Suizo de Gastronomía Y Hotelería
01.2012
Skills
- F&B Operations & Multi-Outlet Management
- Luxury Guest Experience & Personalization
- Wine & Beverage Program Leadership
- Cost Control & Revenue Optimization
- High-Net-Worth Client Relations
- Team Leadership & Staff Development
- Inventory & Procurement Management
- System Management (EMC/Micros, Adaco)
Personal Information
Visa Status: TN Visa Holder
Key Highlights And Impact
- Revenue Growth: Led strategic pricing and upselling initiatives, driving a 10-15% increase in beverage revenue at Amanyara.
- Cost Control: Implemented inventory and waste management systems, reducing beverage costs by 12%.
- Luxury Service Leadership: Spearheaded exclusive wine and dining experiences for HNW/UHNW guests, increasing guest retention.
- Operational Efficiency: Streamlined service operations, reducing wait times by 20% while maintaining top-tier guest satisfaction scores.
Languages
English
Full Professional
Spanish
Native or Bilingual
French
Limited Working
Italian
Elementary
Timeline
Food & Beverage Manager
Amangiri Resort
07.2024 - Current
Food & Beverage Manager
Amanyara Resort
02.2023 - 06.2024
Wine & Beverage Manager / Sommelier
Amanyara Resort
12.2021 - 02.2023
Arbol Restaurant Assistant Manager
Las Ventanas al Paraíso (Rosewood Resort)
05.2019 - 10.2019
Restaurant Assistant Manager
Nobu Hotel
01.2019 - 12.2019
Sommelier
One&Only Palmilla
01.2016 - 12.2017
Wine Steward
The Resort at Pedregal
01.2015 - 12.2016
Sommelier
Silversea Cruises & Oceania Cruises
01.2013 - 12.2021
WSET Level 1 Award - Sake
WSET
Certified Sommelier - undefined
Court of Master Sommeliers Americas
B.S. - Hotel & Restaurant Management
Instituto Suizo de Gastronomía Y Hotelería
WSET Level 2 Award - Wines & Spirits
WSET
Master of Science - International Hotel Management
Les Roches Marbella
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