Jovaniel Rosario
Tucson
Summary
Organized and dedicated employee looking to join Pima County as a Property Appraisal. Looking to take advantage of my effective communication and database experience to help Pima County with their contracts and mortgages. Excellent track record of meeting business needs with consistent and organized practices.
Overview
6
6
years of professional experience
Work History
Property Appraiser I
Pima county
Tucson
08.2024 - Current
- Reviewed title records and deeds to verify ownership of property.
- Maintained a database containing all relevant information related to appraisals.
- Documented condition of each building by carefully photographing key features.
- Conducted on-site inspections of residential, commercial, industrial and agricultural properties.
- Inspected improvements such as buildings, fences, drainage systems to determine their condition and impact on value.
- Prepared photographs and documentation of property characteristics to support appraisals.
- Maintained accurate and current electronic database of completed appraisal work.
Appraisal support specialist
Pima County
Tucson
04.2023 - 08.2024
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Maintained documentation for support processes and user guides for reference.
- Provided technical support to customers via phone and email.
- Created detailed reports of all service activities for management review.
- Maintained positive working relationship with fellow staff and management.
- Maintained records of data communication transactions, problems, and remedial actions or installation activities.
Utility Locator
ELM Utility Services
Tucson
08.2022 - 04.2023
- Located, measured, classified and listed residential and commerical property for utility services by reading blueprints and utilizing databases.
- Conducted site inspections to update records of new structures, additions and alterations of existing structure.
- Transfer field notes and related property data to update property records.
- Communicated with property owners and contractors to determine the scope of the project and provide information regarding the property characteristics.
- Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel, while enduring different weather conditions.
- Located underground utilities by reading blueprints.
- Filled out daily reports based to facilitate delivery to Southwest Gas.
Operations Associate
Guitar Center
Tucson
05.2021 - 06.2022
- Oversaw and managed inventory through cycle counts, audits and shrinkage control.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Trained junior associates on daily tasks and procedures, such as providing estimates, updating and maintaining displays and preparing schedules.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Delivered excellent customer service by building relationships with customers and stakeholders, and adhered to standard practices to maximize sales and minimize shrinkage.
Warehouse Associate
HomeGoods Distribution Center
Tucson
08.2020 - 04.2021
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Promoted a safe work environment by ensuring work area was free of hazardous materials and debris.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Reviewed work orders before beginning assigned tasks to prepare materials and equipment.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Received deliveries, scanned packages and updated orders in internal database.
Education
High School Diploma -
Flowing Wells High School
Tucson, AZ05.2020
Skills
Customer Service,
- Bilingual
- Reading Blueprints
- Technical Writing
- Proficient verbal communication
- Customer service
- Problem-solving
- Product organization
- Microsoft Office
- Process optimization
- Customer Relationship Management
- Friendly, Positive Attitude
- Can work Under Pressure
Timeline
Property Appraiser I
Pima county
08.2024 - Current
Appraisal support specialist
Pima County
04.2023 - 08.2024
Utility Locator
ELM Utility Services
08.2022 - 04.2023
Operations Associate
Guitar Center
05.2021 - 06.2022
Warehouse Associate
HomeGoods Distribution Center
08.2020 - 04.2021
High School Diploma -
Flowing Wells High School