Joyce Corral Castro
Phoenix
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Brightnow Dental and Orthodontics
Brightnow Dental and Orthdontics
Phoenix, AZ
05.2024 - 02.2026
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Helped patients complete necessary medical forms and documentation.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
Mamma Lucy
Mamma Lucy
Scottsdale, AZ
08.2024 - 02.2025
- Worked effectively in fast-paced environments.
- Set and reset tables quickly to accommodate incoming guests during peak hours.
- Collaborated with kitchen staff to ensure timely replenishment of supplies and utensils.
- Reset and cleaned tables quickly to prepare for new customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Bell Road Dental
Bell Road Dental
Phoenix
02.2023 - 05.2024
Southwest Oral Surgery
Southwest Oral Surgery
Glendale, AZ
09.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Red Robin
Red Robin
Scottsdale, AZ
02.2022 - 06.2023
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Arizona Humane Society
Arizona Humane Society
Phoenix, AZ
08.2021 - 03.2022
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
Union Hills Family Dental
Union Hills Family Dental
Phoenix, AZ
06.2020 - 03.2022
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Bell Park Dental
Bell Park Dental
Glendale, AZ
01.2017 - 09.2020
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Took dental images following strict patient protection rules, applying lead aprons.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Skills
- Teamwork and collaboration
- Customer service
- Multitasking Abilities
- Problem resolution
Timeline
Mamma Lucy
Mamma Lucy
08.2024 - 02.2025
Brightnow Dental and Orthodontics
Brightnow Dental and Orthdontics
05.2024 - 02.2026
Southwest Oral Surgery
Southwest Oral Surgery
09.2023 - 03.2024
Bell Road Dental
Bell Road Dental
02.2023 - 05.2024
Red Robin
Red Robin
02.2022 - 06.2023
Arizona Humane Society
Arizona Humane Society
08.2021 - 03.2022
Union Hills Family Dental
Union Hills Family Dental
06.2020 - 03.2022
Bell Park Dental
Bell Park Dental
01.2017 - 09.2020