Joyce Mack

Successful sales and service professional with 22 years of experience. Assisted with P&C, commercial, and recreational products.

Acquired additional customers through the accomplishments of expected production goals.

• Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
• Developed and implemented comprehensive insurance plans for clients according to their individual needs.

• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Presented existing and prospective customers with valuable service or product information to aid in decision-making.
• Kept records of customer interactions or transactions, thoroughly recording details of inquiries.