Joyzel Domael
Administrator & Human Resources Assistant
Abu Dhabi
Summary
Experienced and dedicated professional with a strong background in administrative and human resources support roles. Handling various tasks related to office management, financial transactions, visa processing, and data entry. Attention to detail, organizational abilities, and commitment to excellence have consistently contributed to the smooth operation of the teams and organizations I have been a part of.
The expertise includes processing FAB payments and ADGM visa applications, ensuring compliance with relevant regulations and policies. I am adept at managing data entry tasks accurately and confidentially, maintaining the integrity of crucial information within databases and records.
Proven track record of success in administrative and HR support roles, I am well-equipped to contribute positively to any organization's objectives. I thrive in dynamic environments, adapt quickly to new challenges, and am eager to take on responsibilities that contribute to the growth and success of the team and organization.
Overview
12
12
years of professional experience
Work History
KYC Officer
Open Mineral Ltd
02.2024 - 06.2024
- Checking OM KYC Platform on daily basis and completing KYC request received according to OM AML policy and process.
- Uploading new and existing approved cases to OM Platform to reflect in CTRM
- Responding to KYC email and request that are assigned within turnaround time
- Conduct KYC review of all new and ongoing counterparties, services provider, shareholders and vessels according to OM risk rating matrix
- Providing basic KYC information to counterparties of Open Mineral group companies according to instruction.
- Engaging with internal stakeholders, including risk, legal, operation and commercial team for compliance and legal matter
- Stay abreast of evolving AML & KYC Law, regulation and industry trends to proactively implement them on client onboarding assessment
- Screening all counterparty n World Check screening software and make decision according to OM AML policy
- Always manage and keep up to date KYC Ledger and KYC centralized folder
- Escalate and keep up to date compliance manager for any sanction concerns and irregularities when reviewing KYC files
- Monitor and update dates renewal and expiration of Company licenses, contracts and other documents
- Full up and gather documents required for opening new account and entity
- Application for Power of Attorney
Administrative Assistant
Open Mineral Ltd
11.2022 - 02.2024
- Process all ADGM Visa Application. (Employees and Dependents)
- Update and process company licenses and permit thru ADGM Registration Authority
- Application for Power of Attorney thru ADGM Notary
- Support team by performing tasks related to accounting, drafting contracts, preparing reports/documents, drafting Board of Directors resolutions.
- Assist with set up of new joiners (equipment, internal procedures, database access, email address, etc.). Provide brief introduction on Wrike, Absence.io, Dropbox and Expensify)
- Process payment for non-trading invoices thru FAB portal.
- Application for accounts opening on FAB (Credit Cards)
- Consolidate invoices
- Maintain record of all payment transactions, including invoices, receipts, and payment confirmations.
- Assist in setting up new entity. Filling up forms and gather all relevant documents.
- Assist team for their expensify report/reimbursement as requested.
- Assist employees in applying for visas for destinations outside UAE, such as Schengen countries. Gather necessary documents, such as visa application forms, cover letters, and supporting documents, to support visa applications.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensure operation of equipment by completing preventive maintenance requirements,
calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques. - Handle office works (renovation, repairs, deliveries), coordinating with contractors, process work permit and building permits
Admin and HR Assistant
Wartung General Contracting
05.2019 - 11.2022
- Participated in recruitment and selection process for new hires.
- Updated Human Resources Information file, maintained data accuracy and assisted with changes.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Providing full administrative and coordination support in business development
operation, office management and to the Projects Team. - Responsible in making internal memos and outgoing letters.
- Monitoring and maintaining office equipment and inventory supplies, orders
replacement supplies as needed. - Handled and controlled petty cash for office supplies.
- Performed general clerical duties but not limited to photocopying, mailing, etc.
- Answered forms for credit application
Procurement Officer
Wartung General Contracting
05.2019 - 11.2022
- Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Managed database of vendor details and pricing information to maintain organization.
- Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Sourced out and buys supplied as requested and files the same in the project related folders on the server.
- Attending customer enquiries through telephone calls or via emails
- Processed Requisition. And sending our enquiry to suppliers.
- Sourced out services required in support of operations and the running of the offices under instruction.
- Sent RFQs to suppliers based on the requirements from the site/project offices.
- Gathered price quotations, compare and evaluates.
- Prepare comparison sheets for at least 3 suppliers.
- Reviewed inventories and ordered as required.
- Prepared Purchase Order. Tracked status of order.
- Prepare and Submit quotations to client
- Received and dispatch equipment and supplies as required by Managers and Project
Team. - Assisting the manager/site team in the preparation of Pre-Qualification documents,
Technical & Commercial Bid
Sales and Project Coordinator
Technocycle Corporation
08.2012 - 10.2016
- Assisting and supporting the Project Manager in their daily duties
- Worked in coordination with the project administrator and managers to complete the projects – Served as a point of contact from project initiation to completion
- Communicating with project manager to report on project status.
- Tracking sales orders to ensure that they are scheduled and sent out on time.
- Ordering and ensuring the delivery of goods to customers.
- Supporting the field sales team.
- Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
- Responding to sales queries via phone, e-mail and in writing.
- Photocopying documents as required and circulating as directed.
- Prepare and coordinating the submission of proposal.
Education
2 Years Course - Business Information Management
Asian Institute of Computer Studies
Philippines 04.2001 -
Skills
Administrative Procedures
undefinedTimeline
KYC Officer
Open Mineral Ltd
02.2024 - 06.2024
Administrative Assistant
Open Mineral Ltd
11.2022 - 02.2024
Admin and HR Assistant
Wartung General Contracting
05.2019 - 11.2022
Procurement Officer
Wartung General Contracting
05.2019 - 11.2022
Sales and Project Coordinator
Technocycle Corporation
08.2012 - 10.2016
2 Years Course - Business Information Management
Asian Institute of Computer Studies
04.2001 -
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