Jozelyn Portillo
Phoenix
Summary
Friendly, confident, and experienced in fast-paced, guest-focused environments. Looking to bring high energy and exceptional service.
Banquet service professional prepared to deliver outstanding hospitality and support. Proven track record of executing events smoothly, enhancing guest experiences, and maintaining high standards of service. Reliable team player known for flexibility and effective communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Banquet Server
Casino del Sol
Tucson, AZ
09.2025 - Current
- Set up banquet rooms according to event specifications (tables, chairs, linens, glassware, silverware, décor).
- Serve food and beverages to guests promptly and professionally.
- Refill beverages, clear plates, and maintain a clean and organized dining area during events.
- Anticipate guest needs and respond quickly to requests.
- Follow event order instructions and work under the direction of the Banquet Captain/Manager.
- Assist with buffet lines, plated meals, and passed appetizers as required.
- Maintain high standards of cleanliness and sanitation.
- Break down and reset banquet rooms after events.
Restaurant staff
MOD Pizza
Tucson, AZ
08.2025 - 10.2025
- Prepare pizzas, salads, and other menu items according to MOD's standards.
- Operate the point-of-sale (POS) system, handle cash, and process transactions accurately.
- Maintain cleanliness and organization in the dining, prep, and service areas.
- Restock supplies and assist with food prep as needed.
- Follow food safety and sanitation guidelines.
- Support teammates and contribute to a positive, inclusive work environment.
- Work in a fast-paced environment while maintaining attention to detail.
Sandwich Artist
Subway
Phoenix, AZ
04.2025 - 05.2025
- Crafted custom sandwiches with speed and accuracy.
- Maintained cleanliness and followed safety guidelines.
- Handled payment transactions and ensured customer satisfaction.
Cashier
Family Dollar
Baytown, TX
08.2024 - 11.2024
- Delivered friendly customer service.
- Assisted with stocking and maintaining store organization.
Education
High School Diploma -
North High School
Phoenix, AZ12-2020
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
Certification
- Food Handler’s Permit
- AZ Title 4 Alcohol Certification
Art Exhibits & Features
- Neptune Nails, Silver City, NM (Sept. 2020)
- Green New American Vegetarian, Tempe, AZ (Mar.–Sept. 2020)
- Gothesque Jr. Magazine, Tim Burton Tribute Issue (Nov. 2015)
Timeline
Banquet Server
Casino del Sol
09.2025 - Current
Restaurant staff
MOD Pizza
08.2025 - 10.2025
Sandwich Artist
Subway
04.2025 - 05.2025
Cashier
Family Dollar
08.2024 - 11.2024
High School Diploma -
North High School